The secret to client success in your practice

the accompanying materials have used their best efforts in preparing this program. The authors and publisher make no representation or warranties with respect to the accuracy, applicability, health, or completeness of the contents of this program.<br><br> They disclaim any warranties (expressed or implied), merchantability, or health for any particular purpose. The authors and publishers shall in no event be held liable for any loss or other damages, including but not limited to the special, incidental, consequential, or other damages. As always, the advice of a competent legal, tax, accounting or other professional should be sought.<br><br> The authors and publisher do not warrant the performance, effectiveness, or applicability of any sites listed in this book. All links are for information purposes and are not warranted for content, accuracy or any other implied or explicit purpose. For more information: Adam J Bogar BHsc, RMT Dynamic Training & Rehabilitation Inc.<br><br> 760 Brant Street, Unit 49 Burlington, Ontario L7R 4B7 adam@dynamictraining.ca Toll Free: 1-866-598-6232 www.TheRehabBiz.com The Secret To Client Success In Your Practice 2011 3 The Secrets To Client Success In Your Practice TheRehabBiz.com & Dynamic Training & Rehabilitation www.TheRehabBiz.com www.TheNPEI.com The 3 steps presented is amust for any health care practitioner. Adam has delivered a great, yet simplified product to get your business on the web! Christopher McPherson RMT www .<br><br> whoischrismcpherson . com Everyone should read this book, 10x over . The first day I followed the information, we received 4 new recruitments in our boot camp.<br><br> That is 4 more than we received the whole month prior! Trevor King, Personal Trainer www . actnowfitness .<br><br> com This information is a key component for anybody in the service industry or profession. Whether you are a personal trainer, chiropractor, or massage therapist, following this information WILL GET YOU MORE CLIENTS, and more business! Kasia Sitarz, RMT, Personal Trainer, Pro Fitness Model www .<br><br> bmtherapeutics . com www.TheRehabBiz.com The Secret To Client Success In Your Practice 2011 4 The Secrets To Client Success In Your Practice TheRehabBiz.com & Dynamic Training & Rehabilitation www.TheRehabBiz.com www.TheNPEI.com About the author Hi, my name is Adam........... ......and this is my friend Lewis, our facility resident.<br><br> My story is simple and my goal is unique. I am a Registered Massage Therapist, Osteopath Candidate and Contemporary Medical Acupuncturist in the province of Ontario. Our team has created the fastest growing alternative health care and rehabilitation clinic in Canada.<br><br> My goal is the help practitioners and trainers become profitable and successful in their practice through our unique marketing strategies. Through our resources , forums, and coaching calls, we work with 100 9s of health care practitioners like you to create reputable and profitable practices! In 2009, I created TheRehabBiz.com .<br><br> My goal for this website is for it to be the most powerful resource on the web for alternative health care professionals such as Chiropractors, Massage Therapist, Athletic Therapist, Physiotherapist, and Personal Trainers. www.TheRehabBiz.com The Secret To Client Success In Your Practice 2011 5 The Secrets To Client Success In Your Practice TheRehabBiz.com & Dynamic Training & Rehabilitation www.TheRehabBiz.com www.TheNPEI.com Our Profession: We are the chosen guardians of health. Why are so many practitioners only making 28k per year to prevent illness while other practitioners are making 300k in the medical system not dealing with health, but with sickness?<br><br> If you have downloaded and are reading this eBook, I congratulate you. You have made the first step to have a better practice and help your clients achieve more. I salute you for your perseverance, dedication, and willingness to work in the best industry in the world.<br><br> I challenge you, to read this book, associate with TheRehabBiz.com and look forward to a better future. Today, integrate the information you have learned. It will be the greatest asset that you will obtain.<br><br> The goal of this complimentary eBook is to open your eyes and become aware of what it takes to be the best practitioner to your ability. In this book we talk about the 3 concepts to having a successful practice. I place my personal guarantee on this book, that if implemented properly, you will become prosperous.<br><br> Not just in monetary value, but your patients and clients will receive better care, your phone will be off the hook with referrals, and your practice will grow. www.TheRehabBiz.com The Secret To Client Success In Your Practice 2011 6 The Secrets To Client Success In Your Practice TheRehabBiz.com & Dynamic Training & Rehabilitation www.TheRehabBiz.com www.TheNPEI.com After reading this book, there will be just 3 words that you need to remember: 1) Service 2) Passion 3) RESULTS! In this book, we are going to present my 3 Keys to creating to a successful practice that you can integrate and become successful today.<br><br> These keys are often overlooked by many practitioners, but I urge you to read carefully, examine your business, become the best, and have an abidance of clients and patients walking through your door every day. www.TheRehabBiz.com The Secret To Client Success In Your Practice 2011 7 The Secrets To Client Success In Your Practice TheRehabBiz.com & Dynamic Training & Rehabilitation www.TheRehabBiz.com www.TheNPEI.com Service Service is my number one golden rule that needs to be implemented into your practice if it 9s not already there. As health care professionals, we often forgot that we offer a product.<br><br> We are really not health care providers, rather, a business that offers alternative health care, pain and therapy as your product. Consumers will shop around to find the BEST product, at a reasonable value, with exceptional service! My favourite part of this rule is that it can work for anyone.<br><br> You don't have to be the smartest or best therapist to be busy. Service your clients properly, show value in the product you offer and relationship market (send birthday cards, e-zines) like crazy! Let's take a closer look at a separate business: McDonalds.<br><br> We know all about the McDonalds product, what they offer, and the goal of their product. There business is built on customer service. Millions of people buy this product because anywhere you go, you will be treated like #1.<br><br> The principles that are applied to the biggest companies in the world like McDonalds can be applied to your small business or practice. In fact, our team spent time in Orlando with the Disney Team learning Marketing Strategies and business development techniques that make them the #1 destination in the world. We are applying these same techniques to our practices each and every day!<br><br> (You too can benefit from this knowledge; it is all inside the Member's Portal). Service is not just when a patient is in your office. Service pertains to the internet, how you answer the phone, and market yourself at trade shows.<br><br> We need to service our patients like no other professional does, and if you do, I guarantee that the client will return, and will most likely send new clients your way! Ways to Service Your Clients Better: - Always pick up the phone Servicing your client begins with answering the phone. The internet is not here for everything; Patients still like to hear a voice on the other side of the phone.<br><br> Nine out of Ten patients that are calling out of the phone book will go to the next practitioner on the list if you do not answer. At TheRehabBiz.com, we often suggest practitioners outsource their phone lines to a third party company. Technology has developed so you can have a company in Halifax answer your phones and www.TheRehabBiz.com The Secret To Client Success In Your Practice 2011 8 The Secrets To Client Success In Your Practice TheRehabBiz.com & Dynamic Training & Rehabilitation www.TheRehabBiz.com www.TheNPEI.com make changes to your schedule so you never miss a new patient opportunity.<br><br> These services are not expensive ether, they can start as low as $50.00 a month. - Be on time for your Appointments Nothing is worse than showing up late for your own appointment. This should never happen, and if you 9 re late, you don 9t even deserve that patient.<br><br> I am being harsh, and I understand that you can run late while working with another client. If this becomes a trend, start booking in for longer, or provide 15 minutes in between treatments. - Offer Individualized Attention - Communicate on a 1-to-1 level.<br><br> If they mention something in their last appointment (i.e.: An event going on), bring it up next time you see them, remember this by making a note in their file. - express value in their health care or treatment plan D on 9t be another somebody at a JOB, be the health care professional you were trained to be. Express value and show that patient you want to help them!<br><br> - Create a referral program within your office, and create client initiatives Everyone loves an inter-office competition. There a tons of strategies and ideas that you can run to unite your office, and drive patients through your door - Send follow up notes, postcards, emails or calls This section falls under relationship marketing, but it is part of servicing your client as well. In TheRehabBiz.com forum, we have a section on relationship marketing, and software that you can utilize to help deliver great cards to put a smile on ever patient 9 s face!<br><br> - Do Extra work, outside of the treatment time, and gather information that would be interesting to your client www.TheRehabBiz.com The Secret To Client Success In Your Practice 2011 9 The Secrets To Client Success In Your Practice TheRehabBiz.com & Dynamic Training & Rehabilitation www.TheRehabBiz.com www.TheNPEI.com Be Passionate This could be my number 1 rule as well, but I also believe that you cannot create passion. If this is the case, and you are not passionate about your career and helping people obtain a better life without pain, it 9 s time to get it. This may seem very abrupt, but it is the truth.<br><br> I want to help and impact people that are passionate about what they do and the patients and people they are working with. Do you look forward to Monday morning ? Are you raring to go back to work?<br><br> Or are you a TGIF (Thank God it's Friday) kind of person who can't wait to get away from the job for a couple of days? An employee spends on average 8 hours a day at the job, but if you 9 re a small business owner it 9 s actually closer to 12-14. This is almost 25% of your week.<br><br> If you are a TGIF person you are missing something really important in your work life 3 PASSION. Passionate people get more done. Period.<br><br> They don't spend time worrying about what they have to do next. They don't scheme about how to get out of doing something. And they don't have to waste time dreaming about a vacation they want to take to get away from the job.<br><br> People who are passionate about their work do a better job. Since they care so much about the work, they don't settle for anything less than their best. They don't ever "just go through the motions." The pour all their thought and energy into doing the job well.<br><br> www.TheRehabBiz.com The Secret To Client Success In Your Practice 2011 10 The Secrets To Client Success In Your Practice TheRehabBiz.com & Dynamic Training & Rehabilitation www.TheRehabBiz.com www.TheNPEI.com Deliver RESULTS If your patients or clients do not get better or obtain the goal that they came in with, YOU WILL NOT SEE THEM AGAIN , and you will see 0 referrals Your clients and patients are coming to you to solve a problem. Whether it is for maintenance, pain management or post surgery rehabilitation, they have a goal in mind and you are working with them to deliver results. The key to delivering results is to obtain a proper and thorough health history and assessment.<br><br> Spend an hour with your new patient, find out everything about him/her and work hard, SERVICE, and learn everything you can to deliver the outcome necessary. Note: We are not super practitioners, and will not be able to fix everything that walks through our doors. If you are part of the members only portal, you will notice I recommend creating a network of practitioners around you.<br><br> Patients want answers, and will be happier if you examine and tell them that there is more to the issue, and you think they should someone that can further help them. If that client ever has an issue in the future, they will come back to you. Why?<br><br> You are honest and take the patients care 1st hand, instead of having them spend $1000 on unnecessary treatments with no outcome! www.TheRehabBiz.com The Secret To Client Success In Your Practice 2011 11 The Secrets To Client Success In Your Practice TheRehabBiz.com & Dynamic Training & Rehabilitation www.TheRehabBiz.com www.TheNPEI.com Conclusion You may need to read this resource a few times to grasp the concepts, and learn how to incorporate and integrate them into your very own practice. It was my goal with this resource to explain how Service, Passion, and RESULTS can change the way you do business and help your clients along the way.<br><br> We have created a member 9s only portal with more information that can show you how to continuously upgrade your knowledge and marketing strategies to better your business and become more profitable. Today, we are offering the first month for only $1 with over $850.00 in value. We are here to help you achieve more as a practitioner and give you resources that you can use today, to become better tomorrow.<br><br> I hope to see you on the other side and look forward to seeing your practice grow! Adam Bogar RMT www.TheRehabBiz.com www.BogarPerformance.com www.TheRehabBiz.com The Secret To Client Success In Your Practice 2011 12 The Secrets To Client Success In Your Practice TheRehabBiz.com & Dynamic Training & Rehabilitation www.TheRehabBiz.com www.TheNPEI.com More Resources Head to www.TheRehabBiz.com to Download Today! The most powerful member 9s portal on the web for health care practitioners!<br><br> $ 850 . 00 Value for $ 1

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