Procedure to Upgrade Verizon FiOS Router and Configure Xbox 360 to

process for a customer to perform a manual firmware download is shown below.<br><br> Step Action 1 Open Internet Explorer and type http://www.verizon.net/actiontecbhr into the address bar. Click c GO d to continue. The cVerizon FiOS Router d page will appear.<br><br> Click the Router Model MI424 MoCA FiOS Router link to begin the download. 2 Continued on next page 4 Step Action The cFile Download d screen will appear. Click Save to continue.<br><br> 3 5 The cSave As d screen will appear. Select the Desktop icon for the left-hand side. Click Save to continue.<br><br> 4 Continued on next page Step Action 5 The cDownload Progress d screen will appear. This will only take a few moments to complete. Continued on next page 6 Manual Firmware Upgrade The process for a customer to perform a manual firmware upgrade is shown below.<br><br> Note: Hardwire Ethernet connection to the router must be used when performing a firmware update. Updating the router over a wireless connection may not complete successfully. .<br><br> Step Action 1 To access the Router 9s web GUI 1. Type http://192.168.1.1 in the address bar of the Browser. 2.<br><br> Then, enter the c User Name d and c Password d 3. Click c OK d Continued on next page 7 Step Action The cHome d screen will appear. Click the c Advanced d icon.<br><br> 2 8 3 The cWarning d screen will appear. Click Yes to continue. Continued on next page Step Action The cAdvanced d screen will appear.<br><br> Click c Firmware Upgrade d to continue. 4 The cFirmware Upgrade d screen will appear. Click c Upgrade Now d to continue.<br><br> 5 Continued on next page 9 Step Action 6 The cUpgrade From a Computer in the Network d screen will appear. Click c Browse d to continue. 7 The cChoose File d pop-up will appear.<br><br> Select the file c MI424WR.rmt d and click c Open d to continue. Continued on next page 10 Step Action The local file location will be populated. Click c Apply d to continue.<br><br> 8 9 The cFirmware Upgrade d screen will appear. Click cApply d to begin the firmware upgrade. The local file location will be populated.<br><br> Click c OK d to begin the firmware upgrade. 10 Note: This process may take a few minutes to complete. Do not remove power, LAN connection or power cycle the router until the process is complete.<br><br> If the process is interrupted, the router may not operate properly. 11 After router completes the firmware upgrade, power cycle the router. 11 Continued on next page Wireless Xbox 360® Setup Procedure Step Action 1 Follow these steps after upgrading the router with the 4.0.16.1.55.0.10.4.3 firmware and after power cycling the router.<br><br> This process is important - even if the WEP key and SSID from the router have already been entered into the USB wireless adapter. Go into the management console of the router (http://192.168.1.1) (Use router username and password (defaults are Usernane: admin Password: password or password1 ). Select Wireless Settings from the router console; write down the SSID and WEP key (they will be needed later).<br><br> Note: In order for a PC to connect to the router through a wireless signal, it must be configured with the appropriate SSID and WEP key. 2 From the Xbox 360 ® Dashboard, select the System tab and choose Network Settings. Press A to continue.<br><br> Continued on next page 12 Wireless Xbox 360® Setup Procedure (continued) Step Action 3 From the Network Settings screen, reset the Xbox 360 ® by selecting the Restore to Factory Defaults choice (5 th selection). Press A to continue. 4 You will then be prompted to Apply Settings, highlight Test Media and press A to proceed.<br><br> Continued on next page 13 Wireless Xbox 360® Setup Procedure (continued) Step Action 5 If the Xbox 360 ® was previously configured to connect with an Access Point the warning screen below will display. Press A to complete the Restore to Factory Default process. The Network Settings screen will then display.<br><br> Continue to step 6. 6 The Test Media Connection screen will display. The Wireless Network status will show as cNot Connected d.<br><br> The Xbox 360 ® will now need to be reconfigured to add the router SSID and WEP key. Press B to return to the Network Settings screen. Continued on next page 14 Wireless Xbox 360® Setup Procedure (continued) Step Action 7 Select edit settings (3 rd selection).<br><br> Press A to continue. 8 Highlight and select the Wireless Mode area of the screen. Press A to continue.<br><br> Continued on next page 15 Wireless Xbox 360® Setup Procedure (continued) Step Action 9 From the Xbox 360 ® display of wireless networks found, select the router SSID ( refer to step 1 on page 15 ). Press A to continue. 10 From the Xbox 360 ® display, enter the router WEP key ( refer to step 1 on page 15 ).<br><br> When finished, select Done and press A to continue. Continued on next page 16 Wireless Xbox 360® Setup Procedure (continued) Step Action 11 When prompted, select Test Media. Press A to continue.<br><br> Note: Test Media is testing the Xbox 9s connectivity with the Access Point / router (trying to get an IP address from the router). This is LAN side activity and should be successful even without an Internet connection. 12 Return to the Network Settings menu and select Test Xbox Live Connection (1 st selection).<br><br> Press A to continue. Continued on next page 17 Wireless Xbox 360® Setup Procedure (continued) Step Action 13 The Test Xbox Live Connection results should show as connected (IP address was successfully received from the router). If the Connection Failed screen is displayed, continue to step 14.<br><br> 14 If the connection status to Xbox Live shows failed, it is necessary to power cycle the Xbox 360 ®. It should connect automatically to the wireless after the power cycle. 18<br><br>

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