Florida Digital Government Summit

Records and Web 2.0 ConFdential. Copyright © 2009, Florida 2.0 Initiative, - All rights reserved.<br><br> 4 Content publishing by website owner (business to consumer, government to citizen) Data extraction by website owner Content manager systems producer Portals Directories and taxonomy People and data Stickiness Syntax Content creation by members (peer to peer) Blogging, vlogging and interaction by members Wikis members, consumers and producers Search engines Tagging and cfolksonomy d People, data and application cmashups d Syndication Semantics Web 1.0 Web 2.0 Web 1.0 to Web 2.0 Source: IBM Center for the Business of Government Public Records and Web 2.0 ConFdential. Copyright © 2009, Florida 2.0 Initiative, - All rights reserved. 5 http://www.go2web20.net / Web 2.0 is a revolutionary view of the Internet and the social and business uses of advanced technologies rather than the technical aspects of those technologies .<br><br> The core concept of Web 2.0 is: Use Internet as a platform and leverage network effect to harness the collective intelligence in a cost-effective manner (by such means as viral loops , crowdsourcing and the long tail ). http://en.wikipedia.org/wiki/Web_2.0#Core_Concept_of_Web_2.0 Government 2.0 Public Records and Web 2.0 ConFdential. Copyright © 2009, Florida 2.0 Initiative, - All rights reserved.<br><br> 6 Social software The term social software is normally applied to range of web-enabled software programs. " The programs usually allow users to interact , share, and meet other users. blog mashup wiki widget folksonomy 2.0 tools syndication RIA broadcast microblog virtual worlds Public Records and Web 2.0 ConFdential.<br><br> Copyright © 2009, Florida 2.0 Initiative, - All rights reserved. 7 Features of Web 2.0 The social web includes: / Better technology use / Content consumption and remixing / Rich Internet Apps (RIA) / Tagging and folksonomy / Widgets and mashups / Digital identity / Trusted Relationships / Tacit knowledge / Social capital Public Records and Web 2.0 ConFdential. Copyright © 2009, Florida 2.0 Initiative, - All rights reserved.<br><br> 8 3,618 Social app popularity 5 9 21 48 135 126 Alexa Ranking (03/31/09) 8 24 4,679 2,763 220 269 6,678 7,4120 7 2,923 245 669 3,758 126 3 603 140 1,016 1,355 22,323 180 Public Records and Web 2.0 ConFdential. Copyright © 2009, Florida 2.0 Initiative, - All rights reserved. 9 Web 2.0 data interoperability / Many options available / Some options are maturing but there are no clear standards yet / Main concerns are: / Identity Management / Authentication & access control / Syndicate user activity / Information portability / App interoperability RIA Frameworks Public Records and Web 2.0 ConFdential.<br><br> Copyright © 2009, Florida 2.0 Initiative, - All rights reserved. 10 Collaborative Government / Bottom-up innovation / cMillenials d participation / Policy development and reFnement / Paperless work and database reuse / Citizen self-managed identity / Improved customer service / Mobility / Real-time feedback / Greater transparency and accountability / Trusted relationships & governance / Tacit knowledge & human capital / Just-in-time learning Source: Deloitte 9s Public Leadership Institute and the National Academy of Public Administration Public Records and Web 2.0 ConFdential. Copyright © 2009, Florida 2.0 Initiative, - All rights reserved.<br><br> 11 Gov 2.0 Application Areas / Intra-agency (breaking the Intranet portal paradigm) / Agency to agency (tacit knowledge exchange) / Agency to constituency (collaborative e-services, fostering creativity and economic development) / Legislators to constituency (collaborative rulemaking and reFnement) Public Records and Web 2.0 ConFdential. Copyright © 2009, Florida 2.0 Initiative, - All rights reserved. 12 Gov 2.0 barriers for adoption / Current technology / Technology vs.<br><br> communications strategy / No linked data 3 database silos / Security / Perceived regulatory restrictions (Federal, State 3 Sunshine Law) / Employee access to tools / Demographics (Millenials increasing presence) / Cultural barriers and Web 2.0 literacy / Obsolete requirements for rulemaking (Administrative Procedure Act of 1946) / Procurement and open source confusion Public Records and Web 2.0 ConFdential. Copyright © 2009, Florida 2.0 Initiative, - All rights reserved. 13 Gov 2.0 Use Cases / Political Campaign , New York City Beyond Voting / More transparent, participatory, and collaborative Government , Governing with Web 2.0 , Addressing the youth and New Media Czar Blog / Texas , Georgia and North Carolina broadband stimulus / Department of Commerce YouTube Channel / DoD Live , Airforce Live blogging / Google teaming up with California, Arizona, Utah and Virginia State Governments / Open Congress , the Open Senate project and legislators 9 blogs / United States Intelligence Community 9s Intellipedia / TSA Airport security / EPA 9s Puget Sound Wiki Information Challenge , ARRA for public comment / FBI widgets , USA.gov gadget gallery / NOAA Virtual Island on Second Life / GovLoop , Government 2.0 Club <br><br>

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