Precisely Meeting Your Demands www.misumi-europe.com User Guide MISUMI 24/7 e-Commerce 2 Table of contents Introduction 3 Scope of services 4 Registration, Login 5 Product configuration 8 2D & 3D CAD Models 11 My Page / My Components 12 Request a Quote 13 Order now 17 Quote / Order History 20 Upload Bill of Material 22 MISUMI 24/7 e-Commerce 3 MISUMI 24/7 e-Commerce Introduction The MISUMI 24/7 is an e-Commerce solution allowing the user to find and confi- gure MISUMI Factory Automation products as well as downloading free-of-charge CAD Models. Furthermore, quotes and order requests can be generated and sa- ved directly without contacting MISUMI Customer Service. The MISUMI 24/7 e-Commerce can be used without or in addition to the paper catalogue.
It eliminates the manual configuration of MISUMI part numbers. The main benefit is the possibility to handle the complete order processing of MISUMI products through the web. The application is available 24 hours a day 7 days a week.
This user guide gives you a full-fledged explanation of MISUMI 24/7 e-Commerce functionality. Please, consider that MISUMI products are only available for com- mercial customers. For this reason, end-consumers are excluded from MISUMI 24/7 e-Commerce use.
There are basically two different kind of ... more. less.
registrations available: f STANDARD user registration: registration for customers who do not place or- ders online, but may use all other functions (e.g. suitable for design engineers) f PREMIUM user registration: registration for customers who need to use all functions (e.g. suitable for purchasers) Both the Standard as well as the Premium registration enables more than one user to use the online platform simultaneously and allows you to manage all quo- tations/orders of your company or the subsidiary.<br><br> You can define different access authorisations. You can register by filling out the online form. After completing this form you will receive a PDF file which you have to sign and send to MISUMI.<br><br> Afterwards we will complete your registration process. The entire registration process can take up to two working days. 4 Scope of the services MISUMI 24/7 e-Commerce The MISUMI 24/7 e-commerce system consists of two parts.<br><br> The technical part e-Catalog allows you to search for products, configure CAD-files and create quo- tations. The e-shop part Web Ordering System (WOS) enables you to place or- ders. Please find more details on the MISUMI 24/7e-Commerce functionalities be- low: 5 Registration and Login e -Catalog Open Start Page 1 Start registration 2 Now you can start the registration process.<br><br> There are different options available. 1. Open www.misumi-europe.com in your browser.<br><br> 2. Click on the link ecustomer registration c under the eService c section. 1.<br><br> Get information on the diffe- rent functionalities of both re- gistration options and choose the one applicable to you. 2. If your company's head office is outside of the European Union (EU) or Switzerland, please choose the respective registration process.<br><br> 3. Please click on the button of the registration process appli- cable to you. 6 Enter Registration Information 3 Please fill in all required informa- tion on this page.<br><br> The boxes marked with * are mandatory. Please do not forget to quote your VAT ID. You cannot send the form without this information.<br><br> Please confirm our general terms and conditions. Please also con- firm that you are not a re-seller as MISUMI is not allowed to supply such distributors. Click on eCreate PDF c after- wards.<br><br> Your registration will be processed within two working days after receiving the completed registration form. You will receive your login data as well as further information by e-mal. Afterwards a link to download the PDF file will be shown.<br><br> Please click on this link. The previously filled out form will be opened (please note that you have to install a respective appli- cation for PDF-files). Please print out and sign this form and send it to MISUMI by fax.<br><br> 7 e -Catalog Login 4 1. Please choose your country. 2.<br><br> Enter your login and your password. 3. Click eLogin c.<br><br> 1. Clicking on the symbols +- on the right side you will open the following menu. You can reach the MISUMI 24/7 e-Commerce system by visiting our homepage www.misumi-europe.com and by clicking on the link ecatalogue c, ee-Catalog/ WOS c.<br><br> 8 Product search and configuration Produktsuche 1 Alternative 1: Please enter a MISUMI Part Number, a pro- duct name, or a pro- duct description. Clicking eSearch c starts the search run. e-catalog offers three alternatives for product search.<br><br> Alternative 1 is the fastest way but requires some deeper knowledge about MISUMI products. In case you do not have this expertise, alternative 2 or 3 should be your choice. This method guides you step by step to the requested product.<br><br> Alternative 2: Product search by choosing product cate- gories. Alternative 3: Product search by choosing product groups. Product search 3 9 e -Catalog Here you can choose bet- ween different views: Sche- matics, Photo, Text From Product Search to Product Screen 2 Here you can find the search run results.<br><br> Click onto the product na- me for its selection. 10 e -Catalog Please choose here your required product parameters. If you chose the product type already before opening this window, you do not usually need to modify the contents in field <Type Selection>.<br><br> By clicking on the different tabs, you get further information and views: f Drawing: shows a 2D drawing of the product. f Alterations: shows optional product features. f 3D View: shows a 3D product Model f Download: opens a frame allo- wing you to choose a 2D or 3D CAD format for downloading (refer to next page).<br><br> Enter the amount of products of the configured type you wish to quote for. By clicking <add to cart> the configured products will be ad- ded to the shopping cart. After you confirm with eOK c the shopping cart opens in a separa- te window and the configured product is shown in the cart.<br><br> Transfer to Shopping Cart 4 Product Configuration 3 11 2D- und 3D CAD-Models e -Catalog The pull down symbol offers the- following neutral and native 2D and 3D CAD formats: By clicking on <Go> a frame opens, offering the selected CAD model as a ZIP file. The Download starts after clicking onto the file name. At the end of the list you can find the entry cothers d.<br><br> By cli- cking on this, you can choose from various available formats. 12 My Page/My Components e -Catalog Here you have the opportunity to create your own start page. In the drop-down menu eadd to my page c you can choose different gadgets and through the Drag-&- Drop function you can edit the menu as you like.<br><br> Member registration is re- quired to use this function. To sign up, proceed from the eNew Member Registra- tion c menu on the left. Outline of the function: f Save selected/generated part numbers to eMy Components List c.<br><br> f eMy Components List c can be categorized / sor- ted flexibly and leads to quotation and order screen. My Page 1 My Components 2 13 Request a quote WOS Make sure that you are logged on to WOS with your user account. If this is not the case please follow first the instructions in chapter eRegistration and Login c on Page 5.<br><br> Please select cRequest a Quote d in the User Menu. Enter required Information 2 1. Enter your reference number.<br><br> 2. Enter an accounting or pur- chasing contact person. 3.<br><br> Select a delivery address and enter contact person and de- partment. 4. Enter MISUMI part number and required quantity.<br><br> Optionally, you can add your part number. To the quote page 1 5. Finalise input by clicking the <Continue> botton.<br><br> 14 Confirmation of Quote Request 3 Clicking eContinue c submits the request. Remarks: or 1. As alternative to manually entering your part numbers, MISUMI part numbers, and quantities you can either upload an ASCII text file or copy and paste from other applications like Excel or Word (please also refer to page 21).<br><br> Please use the following buttons: 2. In case the form does not offer enough lines you can add up to 200 by selecting the required number: 3. In case you want to remove a line, please click the checkbox in front of the line and click the button: 15 WOS Using the three buttons: allows you to modify or delete the quote.<br><br> Clicking eComplete Quote c generates the quote. cShow Details d opens the proc- essed quote. The following window shows the quote.<br><br> Beside price per unit, included volume discounts the quote includes estimated delivery time. Display Quote 4 16 This button allows you to transfer the quote into an order request. Clicking <Print PDF> generates a PDF version of the quote for download or printing purposes: This button brings you back to Quote & Order history.<br><br> Download Quote 5 WOS *) In order to use this function you have to register as Premium user. *) Standard users cannot *) place orders. 17 WOS To the Order Request Page 1 Please ensure that you are registered as PREMIUM user.<br><br> You cannot use the functions described in this chapter if you are logged in as STANDARD user. There are three different ways to create an order request: f Starting from WOS start page. f After generating a Quote it is possible to convert this directly into an order request.<br><br> (refer to page 15). f Starting from the Quote & Order history, all saved quotes can be converted into order requests (refer to chapter «Quote & Order History"). Please find below an example of how to do this starting from the start page.<br><br> Enter required information 2 Data input for order requests works in the same way as for creating a Quote (refer to page 12). First of all, please enter in the header an accounting or purchasing contact person and department. After this, please enter manually or upload product information.<br><br> Please select eOrder now c in the User Menu. Auftragsanfrage stellen Order now WOS 18 1. Enter the invoice receiver and department.<br><br> The shipping terms are predefi- ned and cannot be modified. 2. Enter MISUMI part number and required quantity.<br><br> Optionally, you can add your part number. 3. Click <Next> Remarks: or 1.<br><br> As an alternative to manually entering your part numbers, MISUMI part num- bers, and quantities you can either upload an ASCII text file or copy and pas- te from other applications like Excel or Word (please also refer to page 21). Please use the following buttons: 2. In case the form does not offer enough lines you can add up to 200 by selecting the required number: 3.<br><br> In case you want to remove a line, please click the checkbox in front of the line and click the button: 19 WOS Confirmation of Order Request 3 In the end you need to confirm the order request by checking the check box and clicking the button. 20 Quote / Order History Quote / Order History 1 Make sure that you are logged on to WOS with your user account. If this is not the case please follow first the instructions in chapter eRegistration and Login c on Page 5.<br><br> Please select «My Quote/Order History» in the User Menu. This search window will open. Optionally all saved quotes and orders can be filtered and searched.<br><br> Leaving all default settings and clicking <Search> will offer all saved transactions. 21 WOS Overview 2 22 WOS Introduction 1 ASCII Import 2 The eImport from a file c - button - will open this window. Please follow the instructions.<br><br> As an alternative to manually entering your part numbers, MISUMI part numbers, and quantities you can either upload an ASCII text file or copy and paste other applications like Excel or Word. Please use the following buttons: Upload Bill of Material or 23 WOS Copy & Paste 3 1. Open the application containing the BOM and mark relevant data.<br><br> 2. Hit <ctrl>+c to copy data to the cache memory. Although the button is named «Import from Excel» it is possible to tranfer data from other applications e.g.<br><br> Word. Basically data import utilizies the «Copy & Paste» function. 1.<br><br> Change back to WOS and click eImport from Excel c. 2. Click in the text field.<br><br> 3. Hit <ctrl>+v to paste data from the cache memory. 4.<br><br> In case, your data contains a header, please confirm by clicking <Yes>. 5. Click cImport d.<br><br> 6. You will see now the first two rows of your imported BOM. Choose the appropriate colum contents.<br><br> 7. Click <import> to finish the procedure. Data will be trans- ferred to the form.<br><br> 24 MISUMI Europa GmbH Katharina-Paulus-Str.6 DE-65824 Schwalbach/Ts. Tel: +49 (0) 6196 7746 0 Fax: +49 (0) 6196 7746 360 URL: http://www.misumi-europe.com eMail: firstname.lastname@example.org LT/EW2/2010 Please do not hesitate to contact our customer service if you have any questions at Tel. +49 (0) 6196 7746 0 and/or per eMail email@example.com MISUMI 24/7 e-Commerce<br><br>