MSc in Strategic Marketing Introducing the Class of 2008

continuously exceeded monthly performance targets.<br><br> Drove performance and led the branch to break even within three months of operation against the bank 9s target of six months. DeWned key business segments and developed business proposals which increased the deposit base by 30% and enhanced income by 18%.. Diamond Bank plc : Senior Account Relationship Manager - Imo, Nigeria (Jun 2001 - Dec 2006) A leading commercial bank in Nigeria with a nationwide branch network and asset base in excess of US$1bn.<br><br> Initiated the Wnance and sale of a 54 unit housing project, resulting in 34% increase in the branch income stream. Developed and managed key customer relationships which generated an average monthly turnover in excess of US$6m. Led the marketing unit by providing guidance, motivation and support to grow deposits by 80% in nine months.<br><br> United Bank of Africa plc : Account Relationship OfWcer - Nigeria (Sep 2000 - May 2001) The largest bank in Africa with an asset base in excess of US$2bn, formed by the merger of Standard Trust Bank plc and United Bank of Africa plc. Built excellent customer relationships and loyalty through quality service delivery. Analysed, processed and effectively monitored client credit facilities to achieve a 23% incremental growth in income.<br><br> Expertly prepared, reviewed and presented branch marketing reports to senior management for decision making. Quali;cations 2002 - 2004: MBA - Federal University of Technology - Owerri, Nigeria 1992 - 1997: BSc (Hons) Computer Science / Statistics - University of Nigeria Interests Enjoy dancing, poetry and reading inspirational literature. Also enthusiastic about group sporting activities; aerobics, swimming and jogging.<br><br> Languages Ibo " " " " " " " " " Harpreet Chawla Anand British harpreet.anand@cranWeld.ac.uk An astute and highly motivated team player with six years 9 experience in both client relationship and event management. Experienced manager of cross-functional teams across multiple continents with exceptional problem solving and communication skills. Disciplined and result orientated with tenacity of purpose.<br><br> Career History Of;ceTiger : Analyst to the Chief Executive OfWcer - London (Jun 2005 - Aug 2007) OfWceTiger, an 8,000 employee, US$225m revenue Wrm, providing global investment banks and publishers a variety of judgment-dependent services. Led bids that increased OfWceTiger 9s revenue by US$38m. Managed team coordination amongst teams across Asia, Europe and the United States.<br><br> Challenged the teams on their performance metrics, which tremendously improved the team performance and enabled an increase in business of US$20m. Client Relationship Manager - London (Dec 2002 - Jun 2005) Served as a liaison between CEO and PR, thus improving external communication, which effectively led to new business development worth US$100m. Designed and led several market research projects that helped at least double the revenue every year.<br><br> Managed key accounts for the company with at least a 100% growth in revenue per year. Events Ltd : Managing Director - India (Jun 1999 - Nov 2002) Managed events on an ongoing basis for corporate clients like ABN Amro, IDBI and various hotel chains. Planned and organised events for an audience of 2,000.<br><br> Won several clients through word of mouth. At the same time increased repeated orders by 10%. Quali;cations 1996 - 1999: Bachelor in Commerce - Jesus and Mary College, Delhi University.<br><br> Interests Rowing, swimming, snorkeling and travelling. Led various initiatives to help women and children affected by drug addiction and alcoholism. Titled as The Best Diver in Delhi and represented the state in national events for Wve years.<br><br> Languages Hindi and Punjabi " " " " " " " " Haidrah Burke American haidrah.burke@cranWeld.ac.uk A highly adaptable, self motivated and ambitious individual, who strives to add value to all elements of life. A dedicated, results driven team player with a synergistic outlook on problem solving. Demonstrated the ability to improve efWciency in the work environment, as an account specialist for an industry leading afWliate marketing company.<br><br> Strong belief in personal growth and development. Looking to advance in an exciting career, where creativity, innovation and expandability is widely accepted. Career History Linkshare Corporation : Account Specialist - New York, NY (Dec 2006 - Present) A successful corporation providing ecommerce businesses with a high quality pay- per-action marketing network, in addition to consultive services.<br><br> Provided strategic advice to clients to improve performance of afWliate marketing programs. Created and distributed marketing best practices as well as high potential prospect lists to clients. Compiled marketing reports which captured trends and the growth of clients afWliate programs.<br><br> Xerox Corporation : Marketing Management Intern - Rochester, NY (Jun - Aug 2006) Xerox Northeast Sales is a sales orientated group whose sole purpose is to drive revenue for the Xerox Corporation in the Northeast America territory. Conducted an assessment of the Northeast Sales Operations 9 internal document application system, resulting in a more efWcient operating interface. Designed and implemented internal document storage web board for Northeast Sales Operation to improve departmental workload.<br><br> Strategic Management Intern - Rochester, NY (Jun - Aug 2005) Xerox Global Services is a US based leader in Business to Business document management/consulting services. Designed and implemented the opening departmental newsletter incorporating highlights of sales wins and key initiatives, which resulted in recurring releases of the newsletter. Assisted in updating and organising the internal document storage web board, consequently improving workplace efWciency.<br><br> Quali;cations 2002 - 2006: Bachelor of Science Business Administration - Rochester Institute of Technology, New York, USA Interests Enjoys motivating others - actively inspiring own mother to obtain her drivers license! Enjoys playing board games, cooking, and travelling. Likes to meet new people, learning about different cultures and foods.<br><br> " " " " " " " Fiona Chan Hong Kong Wona.chan@cranWeld.ac.uk Proactive, highly motivated and multi-lingual professional with commercial experience in sales and marketing within the hotel and tourism industry. Excellent team player, strong inXuencer and skilled negotiator who demonstrates an outstanding capability to adapt communication style when working with different people. Proven project management and analytical skills in organising marketing and international events.<br><br> Ambitious in aspiring to a strategic role in multi-national organisation. Career History Shun Tak Hospitality Services Ltd : Business Development Coordinator - Hong Kong (Jul 2005 - Sep 2007) A subsidiary of Shun Tak Holdings, a leading listed conglomerate with core business in the hospitality, property, investment and transportation sectors. Targeted local corporate clients and overseas conference groups by conducting sales calls and participated in trade shows to generate new business.<br><br> Managed sales leads from initial negotiation to event execution which generated USD200k revenue in one single event. Ran a top 500 companies database by analysing the revenue generated from over 1500 contacts. This contributed to a 8% growth in annual sales.<br><br> The Repulse Bay Co Ltd : Management Trainee, Marketing and Leasing - Hong Kong (Jul 2004 - Jul 2005) A luxurious residential and entertainment complex managed by the Peninsula Hotel Group, who own and manage prestigious properties in Asia and U.S.A. Planned and executed PR events such as 8The Christmas Fair 9 by coordinating with 60 participating vendors. The fair attracted more than 1,000 visitors.<br><br> Promoted an apartment and restaurant complex by liaising with major media organisations to Wlm the property, which enhanced the corporate image. Coordinated the production of promotion materials by liaising with departments and suppliers to produce festive giveaways for 500 tenants and clients. Grand Hyatt Hong Kong : Guest Service OfWcer in Banqueting - Hong Kong (Dec 2001 - Jun 2004) One of the Wnest luxury hotels in the world with world class spa and in-room facilities.<br><br> Ensured guest satisfaction by handling their requests and complaints promptly, which contributed to the success of events with more than 1,000 guests. Provided administrative support to banquet managers by assisting with the managerial incident reports so that they could focus on their banquet duties. Quali;cations 2001 - 2004: Bachelor of Business Administration in Hotel and Tourism Management - The Chinese University of Hong Kong 2003: International Exchange Program - University of Bonn, Germany Interests Travelling to explore different cultures and regularly swimming.<br><br> Won competitions in folk dancing. Languages Cantonese, Mandarin and German " " " " " " " " I-Chun Chen Taiwanese i-chun.chen@cranWeld.ac.uk A highly innovative marketing professional with six years 9 new product launch and international campaign experience. Excellent ability to direct and coordinate with various agencies, dealers and partner companies.<br><br> Talented at building good relationship with colleagues in Land Rover in the UK and elsewhere in Asia. An innovative self-starter who typically exceeds expectations. Able to manage pressure, thanks to great enthusiasm for marketing.<br><br> Annual best employee of Land Rover Taiwan. Career History Land Rover Taiwan (LRTW) : Senior Marketing Specialist - Taiwan (May 2003 - Dec 2006) LRTW is a wholly owned subsidiary of Land Rover with the objective of importing, marketing, selling and servicing Land Rover vehicles in Taiwan. Developed annual marketing initiatives based on allocated budget for both above and below the line activities.<br><br> Developed market launch plan for a new vehicle by coordinating with an advertising agency and a media purchasing company. Improved customer satisfaction by conducting CRM and direct marketing initiatives. Managed ofWcial website for Land Rover Taiwan and G4 Taiwan.<br><br> Lio Ho Group International Concorde Corp : Marketing Specialist - Taiwan (Feb 2002 - Feb 2003) International Concorde Corp is one of the biggest vehicle agencies, which is responsible for selling and servicing Peugeot vehicles in Taiwan. Developed owners 9 club and magazine for Peugeot Taiwan by coordinating with an advertising agency to improve owners 9 loyalty. Conducted marketing information collection and statistics by coordinating with PR agency to review monthly report.<br><br> Planned ofWcial website for Peugeot Taiwan. News release writing and issuing. Coordinated and executed advertising exchange project.<br><br> Uni-president Corp. : Marketing and Advertising Specialist - Taiwan (Nov 2000 - Feb 2002) Uni-president Corp is the largest food manufacturing company in Taiwan and sole agency for many international brands, including Starbucks, 7-11 and Carrefour etc. Supported manager to plan and conduct product promotion, advertising, distribution and events.<br><br> Edited news releases and uni-president monthly releases. Quali;cations 1998 - 2000: Department of Business Administration BBA - Tamkang University 1995 - 1997: Department of Business Administration Diploma - Ling Tung University Interests Travelling, swimming, walking, shopping, watching TV, especially advertisements, listening to music. Languages Chinese, Taiwanese and Hokkanese " " " " " " " " " " " Jennifer Daniels Ghanaian/British jennifer.daniels@cranWeld.ac.uk A highly innovative, dynamic and progressive graduate seeking to add value to the marketing functions of any organisation.<br><br> Possesses good presentation, communication and interpersonal skills demonstrated in the co-organisation of the cTIFA TIFA d Theatrical Fashion Show 2006. An effective planner who always exceeds targets quarter on quarter, at Next plc and Reiss Ltd. Seeking to augment existing knowledge and skills in order to achieve success in a business environment.<br><br> Career History Kingston University : Entrepreneurship and New Venture Business Plan - Kingston- Surrey (Sep 2006 - April 2007) Developed a new idea for a business venture, on-going. Generated primary research, setting deadlines, forecasting sales, presenting the new venture to local businessmen and making a prototype. Attained Wrst prize in a class of 30, for an innovative business plan.<br><br> Reiss Ltd : Sales Assistant - Kingston-upon-Thames (Jun 2005 - Jan 2007) A developing privately owned British fashion brand with more than 60 international stores. Worked as part of a multi-cultural team of 12. Consistently exceeded individual sales targets, often meriting cBest Sales Person d.<br><br> Only Sales Assistant to demonstrate the willingness to work in different departments. Replenished and merchandised stock, in a timely manner. Selected as the sole member of staff to assist the Womenswear Buyer and David Reiss, on their store visit due to outstanding customer and product knowledge.<br><br> Next plc : Sales Assistant - Milton Keynes (Jun 2001 - Dec 2004) A large UK high street retailer with more 460 stores nationwide. Worked as part of an active team of more than 40 people, which ensured customer needs were being met promptly and efWciently, during peak periods. Assisted with merchandising and replenishing of stock.<br><br> Contributed to a high level of customer service, promptly resolving customer queries, processing orders and transactions. Quali;cations 2004 - 2007: BA (Hons) Business Management - Kingston Business School, Kingston University Interests Winner of Young Fashion Designer Awards 2001, current affairs, conversational French. " " " " " " " " " Liang Dong Chinese liang.dong@cranWeld.ac.uk A self-motivated and results-driven professional with eight year 9s experience in sales, technical service and marketing.<br><br> Exceptional project management, problem solving and decision making skills with the ability to focus on key issues quickly and incisively. Strong commercial skills, managing cross-functional teams to sell and deliver technical solutions to different sectors. Hard working team player with long-range vision and strategic planning.<br><br> Career History Parker Hanni;n : Sales Engineer - Shanghai (Jan - Sep 2007) World 9s leading diversiWed manufacturer of motion and control technologies, with annual sales exceeding US$10bn and 57,000 employees. Implemented sales plan by developing key accounts and assisting distributors to grow in a different market, achieving an annual sales increase of 25% Broadened new markets of water treatment and electronics under the business development strategy and cooperating with OEM customers. Achieved a fourfold sales volume to the opthalmic segment by streamlining customer 9s process which reduced cost .<br><br> Domnick Hunter : Technical Support Supervisor - Shanghai (Apr 2003 - Dec 2006) An international group of companies dedicated to the provision of high quality Wltration, separation and puriWcation products. Supported the sales team on product application across different industries by visiting customers, technical analysis and presentation. Increased penetration into China 9s biggest three pharmaceutical and beverage companies by co-working with overseas technical and sales groups.<br><br> Built technical service centre by managing a team consisting of technicians and laboratorians as well as developing a customer database. Liming Textile Auxiliary : Technical Marketing Engineer - Shanghai (Jul 1999 - Dec 2002) A leading company with strong distribution channels in the textile chemical industry. Collected information on applications, pricing, industry trends and competitors to carry out market analysis and related reports.<br><br> Conducted new product plans with the research and development department through technical analysis and marketing summary. Outsourced equipment for new plant by surveying and negotiating with suppliers, supervising the installation and trial-run. Quali;cations 1995 - 1999: Undergraduate Diploma Fine Chemical Engineering - Shanghai University of Engineering Science Interests Music (jazz, new wave, breakbeats), swimming, snooker and football.<br><br> Languages Chinese " " " " " " " " " Kehinde Temidayo Ebie Nigerian kehinde.ebie@cranWeld.ac.uk ConWdent marketing professional with 10 years 9 consumer and trade experience in the FMCG industry. Successful at managing cross functional teams to develop and implement consumer/trade promotions and product launches of global, regional and local brands. Proven ability to convince senior management (leadership) team.<br><br> Experienced in transforming strategies into operational success. Career History Nigerian Bottling Company (NBC) : Marketing Manager - Lagos (Aug 2004 - Sep 2007) A subsidiary of Coca-Cola Hellenic Bottling Company and leading manufacturing/ distribution organisation with 13 manufacturing plants pan Nigeria. Facilitated the 2008 Annual Business Plan process between NBC (bottler) and Coca-Cola Nigeria, providing strategic direction for sustainable growth.<br><br> Member of cross functional team which successfully launched global campaign cCoke Side of Life d campaign to internal and external stakeholders. Developed and launched NBC 9s 1st one way packaging (50cl and 1L P.E.T) on core brands (Coke, Fanta, Sprite and Diet Coke) - 3% volume contribution. Liaised with the sales team in 17 territories to communicate, monitor and evaluate agreed initiatives/promotions.<br><br> Sent monthly retail audit reports. Developed and implemented various trade initiatives in 2006 which included: matching competitor 9s trade margins and tactical volume trade promotions. Coordinated the project team responsible for launching brand variants for the no 1 juice brand (5 Alive) - from ingredient development to launch.<br><br> British American Tobacco Nigeria : Brand Manager - Lagos (May 1997 - Jul 2004) 2nd largest tobacco company in the world with over 300 brands sold in more than 180 countries. Managed the launch of global BAT drive brand, Dunhill International, creating the Wrst super-premium brand and price segment in Nigeria. Successfully repositioned leading menthol brand - St Moritz by conceptualising and implementing a new communication platform - grew market share by 3%.<br><br> Developed and implemented various initiatives to address the low volume/ awareness for Value For Money priced brands - achieved growth of 25%. Quali;cations 1990 - 1995: BA (English) - University of Lagos Interests Travel, exposure to different cultures and music. Languages Yoruba " " " " " " " " " Ngozi Ejedimu Nigerian ngozi.ejedimu@cranWeld.ac.uk A self-motivated thinker with an intense passion for building client relationships and pro-active towards organisational growth.<br><br> Responsible, focused and organised with Wve years 9 experience in managing a service-based family-owned business. Resourceful with an entrepreneurial way of thinking, adept at producing results under tight budget restraints. Strong leadership and analytical skills with a high level of attention to detail.<br><br> Seeking a challenging role in a global organisation. Career History Asset and Resource Management Nigeria : Account Executive - Lagos, Nigeria (Jan - Sep 2006) Privately owned business advisory and investment management Wrm with special focus on wealth creation, with average growth income of 18.5%. Managed mutual fund accounts by providing information through e-mails and phone calls which resulted in the building of valuable customer relationships.<br><br> Achieved product satisfaction through interviews with prospective clients to enable informed investments to match Wnancial needs. Supported marketing planning strategies to continuously edge out competition and ensure the consistency of company shares and bond certiWcates. Dew Dental Clinic : Administrative Manager - Lagos (Mar 2002 - Dec 2005) Privately owned family business with a large client base situated in Lagos.<br><br> Managed and built the organisations 9 network through strong commitment to excellence and growth in an environment that lacks dental awareness. Supported the business as a managing partner, conducting customer feedback and PR programmes, thereby achieving patient base of over 1,000. Secured Wve key health management accounts by establishing a reputation for high health standards, leading to a 50% rise in proWts.<br><br> Iwelumo and Iwelumo Chambers : Marketing OfWcer - Lagos, Nigeria (Jan 1999 - Sep 2001) Law ofWce with activities in the property business. Explored new business relationships which resulted in a 60% increase in client base by conducting extensive marketing surveys. Built competitive advantage through customer loyalty programmes which resulted in the facilitation of a high-proWle partnership.<br><br> Initiated an image reputation plan through staff reward schemes which increased employees 9 attitudes towards clients and reduced complaints. Quali;cations 2005 - 2006: Post-graduate Diploma in Management - Obafemi Awolowo University Ile-ife, Nigeria 1994 - 1999: Bachelor of Law - University of Lagos ,Nigeria Interests Reading non-Wction and love collecting books. Swimming and travelling in order to explore different cultures.<br><br> " " " " " " " " " Ejimofor Anthony Eke Nigerian tony.eke@cranWeld.ac.uk An analytical multi talented business manager with six years 9 work experience in the banking sector, ranging from strategy, credit/Wnancial analysis to human resources. A dedicated team player with outstanding interpersonal skills, innovative in start up projects and process improvement. ProWcient in actualising marketing ideas into strategy and evolving detailed plans for implementation.<br><br> A well-rounded proactive banker with leadership skills and an ability to perform in multifunctional roles. Career History First City Monument Bank plc : Credit Analyst/Business Relationship Manager, Corporate Banking - Lagos (Sep 2006 - Sep 2007) A professionally managed resilient one-stop Wnancial services group with a balance sheet of £1.56bn and phenomenal growth rate (PBT 137% growth). Co-led and motivated a team of six to grow units 9 balance sheet size from £1.6m to £11.2m increasing proWtability by over 400% in one year.<br><br> IdentiWed, reactivated and introduced 10 high-end corporate relationships and negotiated proWtable large ticket credit transactions in one year. Initiated and implemented strategies to ensure sustained proWtability and growth in the corporate banking unit from a speciWc market segment. Diamond Bank plc : Credit Analyst/Relationship Marketing OfWcer, Corporate Banking Group - Lagos (Aug 2005 - Sep 2006) Respected for excellent service delivery, driven by innovation and operating on an advanced banking technology platform.<br><br> Rated 8A 9 by Fitch ratings. Managed four blue-chip multinational accounts run by diverse, international individuals, providing legendary customer service and generating 65% of the team 9s proWt. Conducted credit/Wnancial analysis on marketed clients and generated quality income-earning loans, thus ensuring sustainable earnings for the unit.<br><br> Skye Bank plc (then Bond Bank Ltd) : Operations/Relationship OfWcer - Lagos (Oct 2003 - Aug 2005) A dynamic new bank with a world class brand of excellence. Broke even in its Wrst year of operations (2004) with a proWt before tax of over £2m. Pioneered and led a shipping desk and retail banking unit at a new branch, initiating attractive services and market strategies to grow proWts.<br><br> EfWciently managed the loans and deposits operational desk, clearing/ interbank settlements and funds transfer unit, ensuring minimum turn around time. United Bank for Africa plc (then STB plc) : OfWcer - Port Harcourt, Lagos (Jul 2001 - Sep 2003) The largest Wnancial institution in West Africa with a balance sheet of over £4bn. Over 630 local branches in Ghana, New York and Cayman Islands.<br><br> Managed complex staff issues as Regional HR/Admin OfWcer for 23 branch ofWces. Successfully handled take-off of a staff-bond jogging exercise. Supervised a team of eight as Head Teller, ensuring smooth end-of-day balancing and running of proofs.<br><br> Earned a commendation for zero-error processing. Quali;cations 1995 - 2000: BSc Biochemistry - Abia State University, Abia State, Nigeria 2006 - ACCA: Association of Chartered CertiWed Accountants - Student Member F 9 Level Interests Passion for writing Wctional and analytical articles, travelling in discovery teams, football and playing piano. Careers Rep, Marketing Class of 807.<br><br> Languages Igbo " " " " " " " " " Dionisios Favatas Greek American dionisios.favatas@cranWeld.ac.uk Innovative and analytical director of strategic partnerships with over seven years of digital advertising experience. Adept at communication and excellent in developing various strategic partnership agreements between vendors. These partnerships include Wnancial (e.g., millions in US dollars or hundreds of new customers), technical integrations, and research and development.<br><br> Solid track record in sales (e.g., $1.5m+ in revenue between 2005-2006) and successful at managing large scale, high impact, domestic marketing communications programs across multiple web venues. Excellent interpersonal and relationship management skills with strong public speaking experience. Career History TMP Worldwide : Director of Strategic Partnerships - Washington, DC (Jul 2006 - Sep 2007) 14th largest digital advertising agency in USA, former subsidiary of Monster.com.<br><br> Forged national and global strategic partnerships between TMP Worldwide and various technology vendors, collaborating with VP 9s to CEO 9s. Partnership goals included integrating CPC and CPM media into TMP Worldwide 9s products, while creating new revenue channels for sales growth. Partnerships ranged from LinkedIn to ADP, enabling TMP Worldwide to anticipate revenue growth in millions US and/or grow customer base by 1000+.<br><br> Senior Interactive Strategist - Washington, DC (Nov 2004 - Jun 2006) Drove innovation in the marketing communications and recruitment units of TMP Worldwide, working with vendors from Monster.com to Yahoo.com. Performed website analysis and instituted best practices for the Web. DeWned and developed digital media strategies for clients from AOL to the IRS.<br><br> Efforts resulted in over US$1.5m in revenue for TMP Worldwide. Grassroots.com : Client Manager - Washington, DC (Jul 2002 - Oct 2004) Top 5 boutique digital public relations Wrm in the United States. Primary liaison to marketing managers and directors for clients from PaciWc Gas and Electric to the American Heart Association.<br><br> Elicited client marketing issues and objectives; provided advice and support for the development of online marketing strategies. Developed innovative e-campaigns for clients, (e.g., grew the American Heart Association 9s online constituent base from 5,000 to 40,000+). Quali;cations 1997 - 2001: BSc Business Administration - Rochester Institute of Technology 1999 - 1999: CertiWcate, International Business - ShefWeld Hallam University Interests Anything digital/web related, marketing, technology, art, music, sports, Wne cuisine, cooking and travel.<br><br> Languages Greek " " " " " " " " " Gediminas Guzelis Lithuanian gediminas.guzelis@cranWeld.ac.uk A highly motivated, positive and creative person with a strong sense of responsibility. Excellent time management skills developed during education studies. Eager to work in a dynamic and challenging international business environment.<br><br> A Xexible team member and open-minded person. Career History Gamtos Pulsas : Sales Manager - Lithuania (Sep - Nov 2006) A new and promising logistics company in the dangerous waste industry, providing logistics services to this sector. Created and designed databases of new customers with MS Access and achieved signiWcant business progress.<br><br> Improved relationships with existing customers and developed new ones by effective use of communication skills. Adopted and managed a low cost logistics system, thereby improving cost savings. Safe Way Van Lines : Driver - Washington DC (Jun - Sep 2005) Safeway Van Lines coordinates moves for businesses, families and corporate employees originating anywhere in the world.<br><br> Carried out this work as a summer job whilst studying. Worked with a team of professional removers in packing and loading large removal vans, often given the responsibility of driving removal vehicles. Quali;cations 2003 - 2007: Bachelor in Management and Business Administration - ISM University of Management and Economics, Kaunas Interests Playing basketball and badminton.<br><br> Enjoys going to the gym and leading a healthy lifestyle. Reading the books of Kiyosaki, F. Beigbeder, F.<br><br> Nietzsche, H. Hese. Passion for chess.<br><br> Languages Lithuanian " " " " " Pascal Hans German pascal.hans@cranWeld.ac.uk A young, curious and ambitious team player. Committed to achieving any set goal with perseverance, discipline and the will to succeed. Highly organised and very determined individual who seeks to constantly expand horizons.<br><br> Gained valuable expertise in multiple areas of business in the varied internships undertaken. Eager to work in an international, multi-cultural, diversiWed and challenging environment. Career History Sulzer Metaplas GmbH : Intern - Germany (Three months blocks from 2005 - 2007) German afWliate to Sulzer AG, a global machinery and surface technology company.<br><br> Mainly active as an automotive supplier to VW, ZF and Daimler. Developed a diploma thesis on risk management by analysing, evaluating and improving the Sulzer Metaplas risk management position. Generated a project thesis on process analysis within one of the company 9s plants, to improve the factory workXow.<br><br> Completed three other internships in the marketing, accounting and purchase departments of Sulzer Metaplas to gain full comprehension of the company. Dau Componentes S.A. : Intern - Burgos, Spain (Sep - Oct 2006) Family-owned mid-size automotive supplier working for customers such as Toyota, Continental and Bosch.<br><br> Assisted the company 9s logistics managers in communication with German customers to maintain and enhance the supply chain. Kiekert AG : Intern - Heiligenhaus, Germany (Jan - Mar 2005) Worldwide leading manufacturer of automotive locking systems. Customers include every major global OEM.<br><br> Development of a competitor analysis for the sales division of the business development unit to help with preparing a new product launch. Quali;cations 2004 - 2007: Diplom Kaufmann - Fachhochschule der Wirtschaft, Germany Interests Running, soccer, Wtness and skiing. Travelling and working in different countries and exploring different cultures.<br><br> Languages German " " " " " Dzmitry Hryshkevich Belarus dzmitry.hryshkevich@cranWeld.ac.uk A passionate, creative and self-motivated 8original thinker 9 who is committed and focused with proven analytical skills. Enthusiastic, eager and ambitious chigh achiever d determined to work diligently in pursuit of the set objectives. Distinguished by excellent communication and time management skills.<br><br> Aspiring to working in a challenging and dynamic environment. Career History Sunderland University Business School : Marketing Assignment - UK (Sep - Oct 2006) An individual project concerned with an evaluation of the Co-op 9s brand revitalising strategy. Conducted a customer survey distributed to 300 targeted participants.<br><br> Having applied theoretical knowledge, critically evaluated the retailer 9s brand strategy. Recommended areas for improvement for the company. Hryshkevich and Co.<br><br> : Internship - Minsk, Belarus (Feb - May 2005) A family-owned business, importing and distributing car spares in Belarus. Undertook an analysis of the supply chain which resulted in the identiWcation of improvement areas. Ascertained opportunities for value enhancements.<br><br> Presented the beneWts of the relationship approach to the supplier and Hryshkevich and Co. Secured commitment to such an approach from both parties, resulting in repeat business. Quali;cations 2005 - 2007: BA (Hons) in Business and Management, 2.2 - Sunderland University Business School, UK 2001 - 2005: Diploma in Accounting, 9 out of 10 - Minsk State Commercial College, Belarus Interests Keen on team sports such as football: captained the college football team.<br><br> Interested in Wtness, swimming, travelling, modern music, dancing and art. Also enjoy Wshing. Languages Belaruski and Russian " " " " " " " Aikaterini Karamazioti Greek aikaterini.karamazioti@cranWeld.ac.uk A self-conWdent and target driven individual with a strong capability to inspire and motivate teams and individuals.<br><br> Excellent communicator with strong negotiation skills and capable of working in challenging and fast-paced environments. An analytical thinker with a strong belief in customer/consumer satisfaction who is eager to utilise the latest thinking in the marketing function of a global organisation. Looking forward to a challenging and dynamic marketing-based career where both individual and collective skills can be exploited to the best advantage.<br><br> Career History Hellenic Fishfarming S.A : Assistant to the Sales Director - Athens, Greece (Sep 2006 - Aug 2007) Hellenic Fishfarming S.A is one of the largest aquaculture Mediterranean companies with export activities in the Balkans and the EU. Improved communication channels by restructuring the sales and logistics departments and by aligning a sales representative to each customer segment. Enhanced the company 9s relationships with current suppliers and customers by implementing a supplier and customer wide questionnaire.<br><br> Contributed to overcoming adverse industry conditions by participating in the Federation of Greek Aquaculture marketing committee meetings. Participated in the implementation of the sector 9s promotion campaign for the European Seafood Exhibition in Brussels by creating the sector 9s brochure. Established relationships with inXuential communication channels in the German food industry by forming partnerships with them.<br><br> Athens University of Economics and Business (AUEB) : Coordinator of Three Group Projects - Athens Greee (Feb - Jun 2006) AUEB is considered to be the best business school in Greece and the Balkans, renowned for its high academic teaching and faculty. Contributed to the group 9s overall good performance by providing general guidelines and policy directions. Coached and mentored the groups by providing clariWcation about expected outcomes Assessed the groups 9 performance at every stage of the procedure by conducting regular meetings and encouraging feedback.<br><br> Reinforced interpersonal relationships and communication effectiveness within and among the groups by organising events. Quali;cations 2001 - 2006: BA (82%, UK First equivalent) on Business Administration - Athens University of Economics and Business Interests Enjoys collecting old records, playing volleyball and travelling. Languages Greek " " " " " " " " " Sanjivnath Laroiya Indian sanjivnath.laroiya@cranWeld.ac.uk A logical thinker with the ability to manage and implement projects systematically.<br><br> Unique blend of good management skills and sound engineering background. ConWdent presenter and experienced public speaker. Track record as a committed sales orientated individual.<br><br> Passionate team player aiming to solve complex problems by being receptive to change, new ideas and maintaining a Xexible approach. Career History Traditions Ltd : Sales Executive - United Kingdom (Jul 2006 - Sep 2007) Fast growing startup retail garments business targeting the niche Asian segment. Group sales reached £0.25m in the Wrst 12 months of operations.<br><br> Adopted a functional layout of displaying goods which increased sales by 15%. Initiated a customer information database increasing customer retention by 20%. Displayed sound negotiation skills and conWdence in sales.<br><br> Parle Bisleri P Ltd : Trainee Engineer (Intern) - Mumbai (Dec 2003 - May 2004) Generic brand for bottled mineral water in India. The market leader with over 60% market share in the organised bottled water segment. Prepared quality progress reports by using quantitative techniques, which were central to the quality improvement programme.<br><br> Assisted the corporate headquarters HR manager on a labour efWciency project, which improved efWciency by 20%. Improved co-ordination skills by working on various cross-departmental projects. Rana and Sons P Ltd : Trainee Engineer (Intern) - Mumbai (Jun - Nov 2002) Export award winning plastics blow moulding machine manufacturer in India with over 35 years experience.<br><br> Regularly inspected suppliers 9 goods and liasied with suppliers to improve relations, which resulted in improving quality while reducing defects. Conducted machine maintenance to reduce wear and tear whilst improving production efWciency. Assisted in managing stock register and inventory management.<br><br> Quali;cations 2005-2007: BA (Hons) Business Administration - University of Wales 2004-2005: Bachelor of Management Studies - Mumbai University 2000-2004: Diploma in Plastics Engineering - S.B.M. Polytechnic, Mumbai Interests Adventure sports and swimming. Languages Hindi " " " " " " " " " Su Chi Lee Taiwan s.lee@cranWeld.ac.uk A sharp, well developed individual with Wve years 9 experience in the business media industry.<br><br> Equipped with excellent analytical, managerial, and networking skills, alongside a wealth of experience in the Chinese and Taiwanese technology industry. Well trained in Wnance and marketing strategy. Driven by a high-quality mix of career ambition and creativity.<br><br> Career History Business Today Weekly : Managing Editor - Taipei, Taiwan (Jul 2005 - Sep 2007) Business Today is a representative of the top Wnancial weekly magazines in Taiwan. It focuses on Chinese and Taiwanese business news. Managed and reported cover stories about the joint venture between BenQ/Siemens from start to Wnish.<br><br> Carried out comprehensive and in- depth research. Interviewed Frans van Houten, CEO of NXP (formerly Philips Semiconductors), and contributed an entire special report about enterprise spin-off. Was honored by the 8Society of Publishers in Asia 9 (SOPA) for 8Excellence in Reporting Breaking News, 2007 9.<br><br> Business Next Bi-Weekly : Senior Journalist - Taipei, Taiwan (Jan 2003 - Jul 2005) The Wrst business magazine in Taiwan to focus on new internet-driven economics, witnessed Taiwan transforming into a new-economy society. Participated in and led a special report about the World Cup of 2006, in terms of sports marketing and the effect on the German and global economy. Drove a project on revealing the development of the internet in China, comparing it to America and Taiwan.<br><br> Interviewed internet pioneers in China. Co-operated with BusinessWeek to achieve annual rankings of 100Tech companies in Taiwan, China and Worldwide, and analysed differentiation. Micro-Electronic Magazine : Journalist - Taipei, Taiwan (Mar 2002 - Jan 2003) One of the key professional technology magazines in Taiwan focussing on Asian information technology.<br><br> Renewed and refreshed the magazine, thereby increasing circulation by 30% within one year. Conducted an annual report about the global seminconductor industry. Interviewed, in person, the key companies in Silicon Valley, Beijing and Hsinchu.<br><br> Coordinated with the marketing department to hold over ten semiconductor seminars within one year, creating an increase in revenue of 10% . Quali;cations 1996 - 2000: BA Journalism - Chinese Culture University, Taipei, Taiwan Interests Enjoy playing tennis, travelling, meeting new people and exploring new cultures. Possess a keen interest in jazz and blues music.<br><br> Languages Chinese (Mandrian) and Taiwanese " " " " " " " " " Trevor Lee Canadian trevor.lee@cranWeld.ac.uk Original and creative thinker who enjoys generating new ideas. A keen analyst with excellent communication and interpersonal skills, developed through multiple positions demanding cohesive client relationships. Thoroughly enjoys the energy and satisfaction gained when working with a team on a particular project, from beginning to end.<br><br> As demonstrated through experience in the media and Wnancial services industries, has the skill set to solve problems efWciently and effectively. Career History CTVglobemedia (formerly The Beat 94.5) : Promotions Coordinator - Vancouver, Canada (Jul 2004 - Jul 2007) Consistently the top rated music radio station in Vancouver, recently acquired by one of Canada 9s largest media outlets. Successfully coordinated and managed all aspects of station and sales promotions, resulting in consistently exceeding client and station objectives.<br><br> Managed remote broadcasts and promotional materials (broadcast/sound equipment, prizing/sampling) at station events and other marketing opportunities. Contributed to the creative development of all promotional activity, including copywriting, event generation and major contests. Vancity Savings Credit Union : Part-Time Financial Services Representative - Vancouver, Canada (Nov 2005 - Aug 2007) Canada 9s largest Credit Union with CAD$12.3bn in assets, voted top employer by several leading Wnancial and media journals.<br><br> IdentiWed and recommended suitable and innovative Wnancial products, including credit options, mortgage alternatives and investment solutions. Ensured the needs of members and clients were exceeded by building strong relationships through establishing rapport. Performed a number of frontline Wnancial transactions, including transfers, wires and balancing of the general ledger, whilst also meeting sales goals.<br><br> Lee, Turner and Associates : Research Analyst - Vancouver, Canada (May- Aug - 2002 and 2003) Boutique investment counsel, focusing on tailored portfolio management. Researched and analysed publicly listed Canadian companies and organisations. Interviewed Wnancial analysts and senior corporate ofWcers, and attended IPO presentations for information on the companies being researched.<br><br> Produced and presented conclusions to the Wrm 9s investment committee. Quali;cations 2001 - 2005: BA, Sociology Major, Management Minor - University of Waterloo Interests Team sports (particularly ice hockey), snowboarding, music and current events. " " " " " " " " " Zenia Lin Taiwanese pei-wen.lin@cranWeld.ac.uk A professional with diverse experience in both local and international B2B/B2C markets; has the ability to inspire and integrate multi-functions with a holistic vision.<br><br> An excellent observer who focuses on the cbig picture d and is quick to see possibilities. Always investigates the true meaning and associations among facts and strives to explore and inspire others. Makes decisions from a standpoint with different values involved and seeks harmony in diversity with a Xexible approach.<br><br> Career History Procter and Gamble : Marketing Specialist - Taipei, Taiwan (May 2005 - Mar 2007) P&G is one of the largest consumer products companies in the world. It has operations in more than 80 countries with more than 300 brands on the market. Led below-the-line promotions supporting major beauty care brands including Max Factor, SK-II and OLAY, by advising and managing agencies.<br><br> Strengthened relationships with customers and enhanced the brand 9s presence at retail fronts by initiating channel cooperation plans. Improved internal controls by aligning actions with management among multi-functions to increase the likelihood of achieving objectives and goals. AV Tech Corp : Marketing Specialist - Taipei, Taiwan (Jun 2004 - Mar 2005) One of the world 9s largest manufacturers in the closed-circuit television (CCTV) industry.<br><br> Ranked highly amongst Taiwan 9s top 1,000 companies. Promoted CCTV products for exportation by managing both national and international exhibitions and approaching at least 50 active accounts. Advised senior management on market development and defence plan by analysing competitors and distribution channels.<br><br> Authored users 9 manuals for new products, product/brand introductions, questionnaires for customers and promotional e-letters for existing clients. Sales Representative - Taipei, Taiwan (Jun 2004 - Mar 2005) Expanded high potential markets by sourcing and approaching new customers. Acquired at least 10 key customers.<br><br> Improved relationships with customers and successfully promoted new brand products, by visiting customers and holding seminars in LA, Osaka and Tokyo. Maintained existing sales accounts for customers in the Middle East and Central and South America. These areas make up 40% of total market sales.<br><br> Quali;cations 2000 - 2004: BA Foreign Languages and Applied Linguistics - National Taipei University, Taiwan 2003 - 2003: Young Women 9s International Affairs Training CertiWcate - YWCA (Young Women Christian Association) Interests Practice healthy ways of living through yoga and organic diet. Languages Taiwanese and Mandarin " " " " " " " " " Feng Liu Chinese feng.liu@cranWeld.ac.uk A motivated and enthusiastic individual with strong logical and analytical abilities based on a comprehensive training in computer science. Strong network and social interaction skills achieved by cooperating with colleagues and clients.<br><br> Able to adapt quickly to different environments and show a high level of motivation. Keen to use these skills in a international collaborative environment. Career History Fujian Newland Computer Co., Ltd : Marketing Coordinator - Fujian China (Oct 2005 - Jun 2007) An IT enterprise that provides peripheral computer equipment, application software and integrated system service, with over 600 employees.<br><br> Elevated company 9s image by arranging attendance at various industrial exhibitions and research seminars leading to signiWcant exposure. Designed promotional leaXets and developed close relationships with local media groups, which achieved a steady sales increase. Excavated client 9s potential demand through interpersonal communication, thereby improving the degree of client satisfaction.<br><br> Assistant IT Engineer - Fujian China (Jul - Sep 2005) Shortened the time for product design by strengthening communication with marketing and other departments. Completed the analysis part of a software project by teamworking within a group, which accelerated the coding process. Assisted department manager with budgetary responsibility as part of a 1.5m RMB integrated system development.<br><br> Beiyang Tennis Club (BTC) : President - Tianjin University (Oct 2003 - Jun 2005) A platform for students interested in tennis by providing training for different levels and organising in-campus competitions Established BTC and recruited a management team by cooperating with the Student Union, which is a solid basis for BTC 9s later development. Organised student competitions by framing rules, arranging courts and assigning referees, which greatly improved BTC 9s perception. Gained sponsorship from large companies such as Pepsi, via face-to-face negotiation, resulting in more students being attracted into the BTC.<br><br> Quali;cations 2001 - 2005: Bachelor of Computer Science and Technology - Tianjin University Interests Sports (particularly playing tennis and swimming), travelling to natural sites, watching comedy movies and learning languages. Languages Chinese " " " " " " " " " Stella Liu Taiwan m.liu@cranWeld.ac.uk A creative and highly efWcient marketing professional with over eight years 9 solid experience. Competent at analysing data and human behavior.<br><br> Develops original ideas creatively. Career History Chinatrust Commercial Bank : Assistant Manager - Taipei, Taiwan (Nov 2001 - Apr 2007) The largest distributor of credit cards in Taiwan, continually growing and developing in the Weld of customer relationship management. Developed and implemented campaigns by event based marketing, ensuring success rate of 12% Conducted strategic plan for the single cardholder segment.<br><br> Supported management and provided solutions for M&A with other banks. Allianz Global Investors Taiwan : Marketing Executive - Taipei, Taiwan (Dec 1999 - Apr 2001) One of the top Wve asset management companies worldwide with access to more than 60m clients around the globe. Established CI brand image by carring out marketing plan and project managing, controlling the schedule and ensuring brand quality.<br><br> Designed the portal and marketing promotions on the company 9s website. Developed marketing strategy with other department colleagues by monitoring the outcome of the project. J.<br><br> Walter Thompson Advertising Agency : Trainee of J Seed Training Program - Taipei, Taiwan (Aug 1998 - Dec 1999) One of the largest and longest-standing advertising agencies in the world. Clients includes Nike, Ford, Pizza Hut, Unilever, HSBC and Nokia. Managed key accounts including: Pepsi, Lipton, Nestle and President, mainly consulted with clients to enhance the efWciency of the project process.<br><br> Supported the account teams of Nike and Ford during the internship. Quali;cations 1995 - 1998: Bachelor of Business Administration in Finance - National Taiwan University, Taipei, Taiwan 1990 - 1995: Five-year Junior College Diploma of Finance and Taxes - National Taipei College of Business, Taipei, Taiwan Interests Watching documentary movies and performance drama, travelling around the world and meeting people, yoga and swimming. Languages Chinese (Mandrian), Taiwanese and Hakka " " " " " " " " Fardeen Malbarwala Indian fardeen.malbarwala@cranWeld.ac.uk Versatile, ambitious and highly determined learner.<br><br> Aiming to apply degree knowledge in business situations and manage teams, within international organisations. Able to work under pressure with a passion for bringing unique perspectives to situations. Good presentation and communication skills gained through on the job training and active involvement in student run organisations.<br><br> Career History International Students Association : Marketing Head - Loughborough, UK (Feb - Mar 2007) Loughborough International Students Association is an association that exists to represent the views, opinions and welfare of international students. Formulated the marketing team of seven members, handed out responsibility to other team members whilst also motivating them to meet deadlines. Interacted with directors of various departments as well as company executives to achieve the highest sponsorship record of £5,000.<br><br> Instigated a week long mini football world cup for international students representing their country. Galaxy Freight Pvt. Ltd, Mumbai : Sales Agent (Internship) - India (Jul - Sep 2006) Galaxy Freight is one of India 9s leading international freight forwarder and NVOCC.<br><br> Listed continuously in the top agents list of various airlines. Coordinated on a daily basis with airlines to ensure on time delivery of shipments and kept customers updated about the status of their shipments. Keenly involved in accurate preparation of import-export documents to increase capacity and reduce delays, caused by errors in documentation.<br><br> In co-ordination with senior executives, developed an effective strategy to maintain customer contact, which increased repeat orders by 10%. Member of Sales Team (Internship) - India (Jul - Sep 2005) IdentiWed potential customers and effective means to generate sales from them. Assisted in managing airway bill stock of various airlines which decreased time lag by 15%.<br><br> Interacted with airlines on a daily basis, negotiating cargo rates on a shipment to shipment basis, ensuring that customers got the best deal. Quali;cations 2005 - 2007: BSc International Business - Loughborough University, United Kingdom 2004 - 2005: Bachelors of Management Studies - MMK College of Commerce and Economics, India Interests Various sports (cricket, football and snooker). Interested in cooking and other countries 9 cuisine.<br><br> Member of various charity organisations in India such as KRIPA, CRY. Languages Hindi, Marathi and Gujurati " " " " " " " " " Karla Mancilla Rodríguez Spanish karla.mancilla@cranWeld.ac.uk A highly motivated, determined and versatile individual with great aesthetic sense and detail orientation. Thrives in a collaborative environment and aims to provide the highest level of excellence.<br><br> Extensive customer facing experience has developed outstanding communication and interpersonal skills. Passionate about the power of brand imaging, truly enthusiastic and determined to accomplish goals and take on responsibilities. Seeking to join a dynamic international company to develop a successful career.<br><br> Career History Esteé Lauder S. A. (Spa Centre) : Senior Beauty Therapist and Aesthetician - Madrid, Spain (Feb 2004 - Sep 2005) Esteé Lauder is one of the world 9s leading manufacturers and marketers of luxury skin care, makeup, fragrance and hair care products.<br><br> Provided high standards of customer service and satisfaction by building strong relationships, which increased customer retention and loyalty. Through excellent communication and presentations supported the development of the company 9s image and brand in the local market place. Achieved sales targets through effective interaction with high proWle customers.<br><br> cAbsolute Perfect d Medical Beauty-Centre : Aesthetician - Madrid, Spain (Jan 2003 - Jan 2004) Absolute Perfect is a private medical-beauty centre and spa dedicated to skin care and plastic surgery. Managed day-to-day operations through stewardship of all aspects of the business, resulting in improved customer experience. Improved customer retention by developing relationships and gaining customer trust.<br><br> Increased revenue through effective cross selling and treatment recommendation. Lancôme : Promoter - Madrid, Spain (Oct - Nov 2002) Lancôme is one of the most prestigious cosmetic brands in the L 9Oreal Group, a ¬15b organisation headquartered in Paris, France. Assisted in the launch of a new product line for men by creating awareness and carrying out promotion activities that exceeded expectations.<br><br> Coached and developed other promoters in meeting sales targets. Quali;cations 2006 - 2007: BA (Hons) Business Administration, 2.1 - Kingston University, London 2001 - 2004: Diploma in Business Administration - Rey Juan Carlos University, Madrid, Spain Interests Visiting the gym, especially circuit training. Enjoys travelling, meeting people from different backgrounds, cooking Mexican food and dancing, particularly to Latin music.<br><br> Languages Spanish " " " " " " " " Renata Mello Italian/Brazilian renata.mello@cranWeld.ac.uk A decisive and dynamic professional with six years 9 international work experience. Culturally aware having worked in Europe, South America and US. Well practised in managing product performance, customer behavior research and marketing strategies, demonstrating team work, creativity and decision-making skills.<br><br> Contributed to business by taking the initiative to suggest new strategies with a focus on customers 9 needs and continually improve the process by sharing information with business partners. Eager to work in a dynamic and innovative multinational, with shared culture and values, allowing for professional growth and opportunity to interact across all areas of the business. Career History Robert Bosch : Business Development and Marketing Executive - Spain (Jan - Jul 2007) Leading global manufacturer (no of employees 261,000).<br><br> Developed with business partners an effective plan to strengthen relationships, by integrating a technology system to improve channel distribution. Obtained an increase in market share of 12% by changing customer service approach to cIberia Clients d, thereby differentiating the products. Finantia Bank : Overall Marketing Responsibility - Spain (Jan 2005 - Jan 2007) Global independent investment bank - Leader in selected Wnancial market niches (no of employees 530).<br><br> Formulated an innovative incentive campaign by focusing sales goals on building relationship with clients, with a 25% increase in contract renewals. Streamlined relationship between clients and sales team by reorganising market segmentation and customised service, generating new projects. Conducted campaign to improve customer value and satisfaction by improving customer service and information technology.<br><br> Telefonica : Product Manager - Brazil (Mar 2001 - Nov 2004) Leading telecommunications market (no of employees 234,900). Improved the performance of voice product by offering customised packages and individual target communication through sales force and direct mail. Implemented a new website design/content to present more interactive features according to end users needs, increasing customer usage by 18%.<br><br> Engaged with cross-functional team to design new products, which resulted in an introduction of an interactive program together with a media partner. Quali;cations 2003 - 2004: MBA in Company (2 years)- Fundação Getulio Vargas 2000 - 2000: International Marketing and Business - NY, USA 1997 - 1999: BA Business and Management Interests Sports: Volleyball and gymnastics (won the silver medal in South America). Innovative technologies and design, human studies and DIY.<br><br> Languages Portuguese and Spanish " " " " " " " " Olaosebikan Osoba Nigerian lashe.osoba@cranWeld.ac.uk An innovative, creative and enthusiastic team player with six years 9 experience in corporate brand management, events management and execution of tactical product launches. A dynamic, self conWdent hard worker with great attention to quality and consistency. Excellent interpersonal skills with a high level of creativity and ability to work with different cultures.<br><br> Possesses the zeal to acquire knowledge and experience as a brand and marketing analyst within a global and demanding environment. Career History GTBank plc : Brand Compliance OfWcer - Lagos, Nigeria (Mar 2006 - Sep 2007) GTBank is the 5th largest bank in Nigeria. Its strategic expansion in Africa and England is driven by a vibrant brand and superior service.<br><br> Guided the interface process between the branding agency - Enterprise IG, by creating the brand identity manual and reconcillation of over $250,000. Managed the bank 9s external implementation partners, to ensure quality in production, deployment and installation of advertising boards worldwide. Created and managed the visual identity standard for 125 GTBank ofWces, resulting in the 8Most Visible and Vibrant Brand 9 award for 2006.<br><br> Expense Tracking and Events Manager - Lagos, Nigeria (Nov 2003 - Mar 2006) GTBank hosts high class events such as annual general meetings, product launches and dinners. Supports the arts within and outside the country. Coordinated the nationwide road show for the public offer to raise US$80m, which was over-subscribed by 102%.<br><br> Managed the expense tracking of communication and external affairs, leading to savings of over US$500,000. Planned and coordinated a logo launch, rated as one of the best logo launch events in Nigeria to date: over 2,000 invitations. Organised conferences for over 45 reporters in Nigeria and Ghana, which led to positive press releases and write ups for the bank.<br><br> Ebcon Engineering and Construction Ltd : Book Keeping and Technical OfWcer - Lagos, Nigeria (Aug 2001- Oct 2003) An engineering consultancy Wrm, which specialises in the construction of mini shopping centres, auditoriums and innovative engineering designs. Coordinated the realtime networking of all IT infrastructure, improving productivity, leading to an increase in turnover of over 40% - US$1m. Administered the routine checks and maintenance of all business equipment and machinery.<br><br> Saved over US$20,000 on running cost. Quali;cations 1995 - 2005: BSc Economics - Lagos State University, Nigeria Interests Football, computer games and research on information technology. Languages Yoruba " " " " " " " " " Masoom Patel British masoom.patel@cranWeld.ac.uk Motivated and enthusiastic graduate with great understanding of interpersonal skills and a proWcient work ethic.<br><br> Ability to efWciently learn new concepts and processes resulting in promotion. Effective leader who has motivated team members to achieve goals and has experience of running a business. An inspired view of the importance of marketing, especially in today 9s consumer driven markets.<br><br> Career History University of Durham : Dissertation - Durham (Apr - Jun 2007) Conducted research into 8the importance of brand for HSBC 9, a study to explore the importance of brand image and equity on a global scale. Primary research carried out using both a qualitative and quantitative methodology. As a result of the study the importance of brand was the Wrst concern for 67% of sample investigated.<br><br> Post Of;ce Ltd : Manager - Nelson (Sep 2004 - Sep 2007) Large town centre branch within the largest Post OfWce network in Europe. Within three months, sales experience was gained on all 170 services and products; promoted to Manager of the branch. Gained experience of day-to-day running of business, from Wnancial issues through to human resource issues.<br><br> Involved in diversiWcation within the outlet, with the introduction of a gift store within the branch. Next plc : Sales Consultant - Preston (Aug 2002 - Sep 2004) Leading UK high street retailer with 460 stores nationwide. Customer retention and satisfaction achieved through excellent customer service.<br><br> Merit sales position achieved within Wrst two months, leading to communicating daily store targets with sales assistants. Timely and efWcient stock replenishment meant a good selection of merchandise was assured for the customers. Quali;cations 2004 - 2007: BA (Hons) Business, 2.1 - University of Durham Interests Team member in a number of sports activities.<br><br> Passion to travel whilst participating in charity work abroad for a better understanding of different cultures and people. Languages Gujurati " " " " " " " " Swati Phadnis British swati.phadnis@cranWeld.ac.uk Result-orientated and proactive professional with four years 9 experience in diverse sectors. ConWdent and creative with excellent communication and client handling skills.<br><br> Motivated team player with proven skills to win and retain the respect of both customers and colleagues in a multicultural environment. Analysed strategic issues incisively, formulating realistic solutions and implemented them meticulously. Key strengths are communication and negotiation skills.<br><br> Aspiring for a marketing management role. Career History BT plc : Customer Service Executive - Milton Keynes (Jan 2006 - Jan 2007) World 9s leading provider of communication solutions and services, operating in 170 countries with revenues of £19bn Organised and delivered a presentation on resolving customer issues at Wrst point of contact to the MK centre. Achieved the best rating in the entire team in Milton Keynes sector by cutting customer callback by 80%.<br><br> Effectively used BT 9s CRM tool to keep customer informed and provide timely feedback, raising quality of service. Sales and Customer Service Executive - Warrington (May 2003 - Nov 2004) Led a telesales team of 10 for BT products and services which experienced a 25% increase of year-on-year sales. Awarded with special recognition by BT as 8Employee of the Month 9 twice for achieving the best customer satisfaction ratings.<br><br> Voted as 8The Best Team Player 9 by colleagues. System Consultants : Assistant Engineer - Pune (Jun 2000 - Mar 2001) Niche electronics engineering start-up Wrm, designing and installing electronic control systems. Worked as a pre-sales engineer and improved sales by over 100% per year.<br><br> Along with the MD, developed a marke

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