NEWS For Immediate Release Media Contact: Beth Halloran Sr. Dir., Corporate Communications 703.653.2248 firstname.lastname@example.org RESURGENT CAPITAL SIGNS AGREEMENT FOR ONLINE RESOURCES 9 WEB COLLECTIONS CHANTILLY, Va., February 28, 2008 3 Online Resources Corporation (Nasdaq: ORCC), a leading provider of Web-based financial services, today announced that Resurgent Capital Services, L.P. ( cResurgent d) has signed a multi-year agreement for its integrated suite of online collections and payment processing services.
Resurgent Capital is one of the largest managers of domestic and international consumer debt in the U.S. Pursuant to the agreement, Resurgent will utilize Online Resources 9 award-winning Virtual Collection Agent TM , a full service 24x7 online customer service and collection environment. The service will also be integrated with Online Resources 9 Collect Pay " , which provides account holders with multiple payment choices and will streamline Resurgent 9s payment processing.
The Company 9s unique end-to- end solution, which includes Web, IVR and agent products, enables debt buyers, servicers and creditors across multiple industries to improve the collectibility of outstanding debt while enhancing the debtor experience. cWeb-based collections and the use of intelligent decisioning methodologies are key to serving our increasingly diverse consumer debt portfolios more efficiently and cost effectively, d said Scott ... more. less.
Kester, executive vice president of finance and treasurer at Resurgent. cWe are partnering with Online Resources in order to provide our customers with additional channels to either make payments or obtain information regarding their accounts. d cThe online channel is proving to be a powerful venue for accounts receivable management firms, d said Robert R.<br><br> Craig, executive vice president and general manager of Online Resources 9 eCommerce Services. cFirst-party collectors get a supportive brand experience for debtors, and firms such as Resurgent ensure regulatory compliance at a fraction of the cost of an agent. Everyone collects more, at a lower cost. d About Online Resources Online Resources powers web-based financial services for thousands of financial institutions, billers and credit service providers.<br><br> Its proprietary suite of account presentation and payment services are branded to its clients, and augmented by marketing services to drive consumer and business end-user adoption. The Company serves more than 12 million end-users and processes $100 billion in bill payments annually. Founded in 1989, Online Resources (Nasdaq: ORCC; www.orcc.com ) is recognized as one of the nation 9s fastest growing companies.<br><br> (more) Page 2 About Resurgent Capital Services, L.P. Resurgent is a manager and servicer of domestic and international consumer debt portfolios for credit grantors and debt buyers. With offices in Greenville, SC; Cincinnati, OH; and Sioux Falls, SD, Resurgent manages accounts placed for servicing by various creditors and debt owners from across the credit spectrum including performing, sub- and non-performing, secured, and unsecured accounts.<br><br> Resurgent uses its network of independently owned agencies and law firms to further enhance its abilities to collect on a nationwide basis. This news release contains statements about future events and expectations, which are "forward-looking statements." Any statement in this release that is not a statement of historical fact may be deemed to be a forward-looking statement. Such forward-looking statements involve known and unknown risks, uncertainties and other factors which may cause the Company's actual results, performance or achievements to be materially different from any future results, performance or achievements expressed or implied by such forward-looking statements.<br><br> Specifically factors that might cause such a difference include, but are not limited to the Company 9s: history of losses ; dependence on the marketing efforts of third parties; potential fluctuations in operating results; ability to make and successfully integrate acquisitions of new businesses; potential need for additional capital; potential inability to prevent systems failures and security breaches; potential inability to expand services and related products in the event of substantial increases in demand; competition; ability to attract and retain skilled personnel; reliance on patents and other intellectual property; exposure to the early stage of market adoption of the services it offers; exposure to the consolidation of the banking and financial services industry; and additional risks and uncertainties discussed in filings made by the Company with the Securities and Exchange Commission, including those risks and uncertainties contained under the heading "Risk Factors" in the Company's Form 10-K, latest 10-Q, and S-3 as filed with the Securities and Exchange Commission. These factors should be considered in evaluating the forward-looking statements, and undue reliance should not be placed on such statements. ###<br><br>