Chrysler Financial turns to Castelle FaxPress™ for Centralized Fax

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Page 1 of 2 Chrysler Financial turns to Castelle FaxPress" for Centralized Fax Solution: A Case Study FaxPress"Increases Response Time in Communications for Automotive Financial Institution The FaxPress" Customer Profile Chrysler Financial offers a broad range of financial services to Chrysler, Jeep® and Dodge customers and dealers in the U.S., Canada, Mexico, Puerto Rico and Venezuela. From the company 9s headquarters in Farmington Hills, Michigan, operations and initiatives are overseen for all aspects of financing, insurance business and commercial financing to business customers. The Project As an industry leader in support technology, Chrysler Financial provides its customers and staff with the most innovative and efficient methods of doing business.

When the company decided to implement a network fax solution, it makes sense that they would turn to a solution that could help them accomplish those goals. The number of faxes sent by Chrysler Financial within a month ranges from light to heavy fax traffic, depending on site location. One location could send as few as 3 faxes per month, while another location could send as many as 12,000 faxes per month.

Chrysler Financial needed a fax solution that could handle the requirements of each site location, while providing a complete solution that ... more. less.

could integrate across the organization. The FaxPress Solution: Implementation and Results Chrysler Financial adopted Castelle FaxPress as their fax solution in 1995 and currently has a minimum of 38 units installed and in use, and upward to 64 in production. The company has 7,000 users that send loan extensions, dealer credit approvals, Dealer Deals and other documentation via fax each day. The integration of FaxPress with the Microsoft Office Suite means Chrysler Financial employees can fax documents right from Microsoft Word, reducing valuable time and labor. . cFaxPress has increased the response time in communications to our dealers for Dealer Incentives d, said Christopher Denny, IT Infrastructure Engineer at Chrysler Financial. Castelle's FaxPress fax servers provide a complete solution for the network fax environment. As a self- contained unit, FaxPress comes with all the necessary hardware and software in one server appliance making it easy to install and operate. Savings and benefits provided by FaxPress include: " Reduced time and labor of sending, receiving, and managing faxes " Scalable solution for analog and digital environments " Integration with existing network resources " No per user licenses or add-on charges " Seamless integration with Microsoft Office and other desktop applications Future Benefits Castelle FaxPress has been the fax solution at Chrysler Financial since 1995. As Castelle continues to develop new products and features according to customer requirements, Chrysler Financial continues to evaluate Castelle 9s new technology to determine if Chrysler Financial can take advantage of these benefits and centralize the solution across the organization. Page 2 of 2 Castelle 855 Jarvis Drive, Suite 100 Morgan Hill, CA 95037 (408) 852-8000 / (800) 289-7555 Fax: (408) 852-8100 http://www.castelle.com

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