a control number, please contact Employee Advantage directly. Our office hours of operation are 8:00 a.m. 3 4:30 p.m., Monday thru Friday, eastern standard time.<br><br> For additional information, please refer to the Employee Advantage Program Rules by logging on to: www.ea.chrysler.com Frequently Asked Questions (FAQ 9s) Question: Can a family member obtain a control number on my behalf? Answer: No. Only the employee, retiree or surviving spouse can request a control number.<br><br> This is your employee discount and you are responsible for ensuring the control number is provided to an eligible family member and that they understand the Program Rules FAQ 9s continued on page 2 I NSIDE T HIS I SSUE 1 Who 9s Eligible, I need help generating a control number, FAQ 9s 2 Links, FAQ 9s continued, 3 Featured vehicle, E.A. Driveway, Trivia Question 4 Helpful Tips, Brainteaser, Quote Section 5 Helpful Tips continued, Community, Brain Teaser and E.A. Trivia Answers LINKS www.ea.chrysler.com (Employee Advantage website) eaprogs@chrysler.com THE PULSE 2 FAQ 9s continu ed from page 1 Employee Advantage mailbox www.chryslerretirees.com (Retiree website) www.chrysler.com www.dodge.com www.jeep.com www.gemcar.com www.mopar.com www.fivestar.com Important Numbers Employee Advantage 1-800-756-2886 Rebate Hotline 1-800-227-0757 Benefits Express 1-888-409-7800 (active employees) Benefits Express 1-888-409-3300 (Retirees) Mopar Parts 1-800-852-6672 FAQ 9s continued from page 1 Frequently Asked Questions (FAQ 9s) Question: Can you tell me what the discount will be on my new vehicle?<br><br> Answ er: As an eligible purchaser/lessee you have the right to see the factory invoice and the Employee Advantage Claim Form. Ask the dealer to show you the factory invoice and look for Employee Price (EP) on the invoice. That price is what the vehicle will cost you with the discount.<br><br> If you are ordering a vehicle, ask the dealer to calculate the price for you. Question: How can I find out if there is a rebate on the vehicle I 9m interested in purchasing? Answ er: For rebate information call 1-800-227-0757.<br><br> Question: Who 9s eligible for the discount if the employee passes away? Answ er: The surviving spouse and eligible family members. Question: Are the children entitled to the discount if both parents are deceased?<br><br> Answ er: No. The discount is no longer available. E.A.<br><br> Driveway Before purchasing a vehicle you should&& Featured Vehicle 2009 Dodge Caliber Fuel Efficiency: 24 city/30 hwy EPA estimated mpg with 1.8L engine Exterior Colors: Bright Silver Metallic, Brilliant Black Crystal Pearl, Deep Water Blue Pearl, Inferno Red Crystal Pearl, Light Sandstone Metallic, Stone White, Sunburst Orange Pearl, and Surf Blue Pearl. Interior Technology Illuminated Cup Holders 3 Two electroluminescent cup holders between Caliber 9s front seats produce a muted blue light when lit. Seating Options Variable height seating for the driver, fold away seating, second-row reclining seats and heated front seats.<br><br> Stain Repel seat fabric is standard on the SXT. Stain Repel, the stain resistant, odor-resistant, antistatic seat fabric, employs a dual-action technology to help resist stains by beading spills for easy cleaning. For additional information, visit www.dodge.com Check out the latest incentives in your area by calling: 1-800-227-0757 Ask the dealer if they participate in the Employee Advantage Program.<br><br> " If the dealer agrees to participate in the Employee Advantage Program, the dealer must show the retail customer a copy of the factory invoice. " By participating in this program, and in consideration of allowances or fees to be paid to the dealer under the program, the dealer agrees to comply with all the requirements and obligations set forth in section C-1 of the gold book and/or specific program rules announced on or after April 16, 2003. " Dealers must: - Review the program rules and provisions with the customer and provide a copy to the customer upon request.<br><br> - Obtain the signature of the customer on the completed Program Claim Form. - Provide the customer with a signed copy of the completed Program Claim Form to the customer. - Verify that control numbers are valid and not previously used.<br><br> ? E. A.<br><br> Trivia Question Who 9s not eligible for an immediate family discount? Send your answer to: www.eaprogs@chrysler.com THE PULSE 3 THE PULSE 4 Helpful Tips Winterizing Your Vehicle Cold temperatures make it harder for an engine to work properly. Snow and ice limit traction.<br><br> Potholes damage wheels and tires. Salt causes rust and gravel pits in paint. There are a few easy steps to winterize your vehicle.<br><br> 1. Check your tire pressure. Tire pressure is especially important during the winter.<br><br> Traction is often at a minimum due to wet or snowy conditions. It is critical to have properly inflated tires, as this guarantees the best possible contact between the tire and the road. A properly inflated tire will also help protect against wheel damage that may occur as the vehicle is driven over potholes.<br><br> Read your owner 9s manual to find the correct tire pressures. 2. Inspect the belts and hoses.<br><br> The belts and hoses in modern cars lead long lives but that doesn 9t mean they don 9t die. Cold temperatures can accelerate the demise of a belt or hose. Before winter starts, have the belts and hoses inspected on your vehicle.<br><br> 3. Inspect the wipers and wiper fluid. Visibility is particularly important in winter, as it is often comprised by precipitation, salt buildup on the windshield and reduced daylight.<br><br> The life expectancy of a wiper blade is one year. If your car 9s blades are older, replace them. Also, check and fill your wiper fluid reservoir.<br><br> A harsh winter storm is the worst possible time to run out of wiper fluid or to discover your blades aren 9t performing properly. 4. Check the battery.<br><br> A battery gives little notice before it kicks off and it absolutely loves to croak when you can least afford it doing so. Very cold temperatures can reduce a vehicle 9s battery power by up to 50 percent. If your vehicle battery is older than three years, have it tested at a certified automotive repair facility.<br><br> Also, make sure the posts and connections are free of corrosion. 5. Carry an emergency kit inside the car.<br><br> Wintertime requires you to load more junk into the back of your vehicle but it 9s better to be safe than sorry, right? Things you might want to consider carrying: Helpful Tips continued on page 5 EMPLOYEE ADVANTAGE BRAINTEASER E S P S B N N H N C P L E W S O E E T E C U R P R D E T S E S U O P S B D N P L D R H E O R R E S T R S D D N T O R P S E V T R T L D E D S E D I A I V L O O S T I H D H S L S O R T S L A H N B N E N E V A S E T I T M H S N N I R G S R N N P I A D R N H S E N I L E P H D I T I E R N A S S E C T S E S D L R A C P R H E R G R I S R D I T R R T T U A R P E S W A S A R I A N T I T E I G T S P M E O N O P P E S P A N C A H H T I R P P B T R I O O R T D R S P S T M T E L A E E S S R U A N E N G H A E O T Y O R N I I T E N S G R R A R S R S R V Y E R A S S T S G E A U S R R S T I B E N I T B G T S I I S E R I G I N N R E E N L S U F E O B N E D D N N E R E E E T E U I B I L T E E I S C L R P A R E N T S I N L A W A S E N E A A S O N S D A U G H T E R S A H E H W P W R S A E S S I T I G S L H P R R S E R R O H S N R U O S H I L N R C H EMPLOYEE RETIREE SPOUSE SURVIVING SPOUSE SS DOMESTIC PARTNERS PARENTS PARENTS IN LAW STEPPARENTS SONS DAUGHTERS SONS DAUGHTERS IN LAW STEPCHILDREN BROTHER SISTERS BROTHERS SISTERS IN LAW HALF BROTHERS SISTERS GRANDCHILDREN GRANDPARENTS Quote Section cWe may encounter many defeats but we must not be defeated. d Maya Angelou Helpful Tips continued from page 4 a. A flashlight, flares and first-aid-kit.<br><br> b. Jumper cables, a tool kit and tire and chains. c.<br><br> A warm blanket, warm clothes and gloves. d. Paper towels.<br><br> e. A bag of abrasive material, such as sand, salt or non-clumping kitty litter. Use for the added traction when a tire is stuck.<br><br> f. A snow brush, ice scraper and snow Employee Advantage Brain Teaser Answers Published Volume 1, Issue 1, September 2008 O Z W N R A X E Q R U P S V M L G H O Q M H A T O K A D O A W E N D H Y F N D X G V B T R D G X A A Z X T R W E L B K D shovel. g.<br><br> Extra washer fluid. h. Extra food and water.<br><br> Community In, 2007 a driver ran a red light and hit my van head on. My wife was driving our 2006 Town and Country with our 4 year old daughter, 3 year old daughter, and 1 year old little girl as passengers. My entire family walked away from the 50 mile per hour wreck.<br><br> I became a believer in Chrysler products from that moment on. In September of 2008, a driver failed to stop and rear ended the pick up truck in front of my wife. The pick up truck was launched into oncoming traffic.<br><br> My family was in the oncoming traffic. My 7 month pregnant wife was driving our 2008 Town and Country with my mom and 2 of my kids in the van. By the grace of God and the minds of Chrysler engineers, my family, again walked away from the accident.<br><br> I will continue to buy Chrysler products because I owe it to my family to protect them the best way possible. Joseph M. Fuca We would love to hear from you so please send your questions, comments, or interesting stories to: eaprogs@chrysler.com THE PULSE Volume 1, issue 2 December 2008 The Pulse is a quarterly communication distributed to U.S.<br><br> employees and retirees via corporate email and posted on the Chrysler retiree website. R R I Y R A X B T B Y X L R I H M X Y R U A P I M Z S E D R P D B Z V G D K F U X D Z W B Y R T N U O C D N A N W O T Y C S T B D Q U L I A S Q T B H A A Q T K M I F M R E M B E I N Y L R P B M M F M B J A J A B E G I E G O E J A R Y Y I O S E P R B C U A F E I L H F G P Y T S T E J O U R N E Y Y W O Y X Q A P R Z B D G L T V S Aspen Hybrid Ram Caliber Journey Commander Sebring Dakota Town and Country Hybrid Durango E. A.<br><br> Trivia Answer Published in Volume 1, Issue 1, September 2008 How many control numbers (total), does each employee/retiree receive per calendar year? Each eligible employee receives 13 control numbers per calendar year; Six Employee Purchase, Six Friends, and One Mercedes numbers. Contributors: The Employee Advantage Staff Resources: Edmunds.com This issue of cThe Pulse d is available on the corporate intranet by logging onto www.ea.chrysler.com and clicking on the Cars & Trucks tab under the Employee Advantage section.<br><br> Retirees can access cThe Pulse by logging onto www.chryslerretirees.com . THE PULSE 5

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