Small Business Protection Guide

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Small Business Protection Guide Protect all the information that drives your business TABLE OF CONTENTS » Protect Your Business From Unknown Risks » Best Practices Solutions to Protect Your Business Information » Symantec Protection Suite » Compatible Symantec Solutions » The BeneHts of Symantec » A Partnership You Can Count On To stay efHcient and competitive, you use information technology 3 IT 3 to manage critical business information: customer lists, Hnancial reports, business plans, and more. Your communications are electronic, too, and exchange contracts, invoices, Hnancial data, and other conHdential information between your company and its customers and partners. Protecting your electronic information and communications is more than just important 3 it 9s the foundation of every business relationship, and the core of your business.

But with limited time and resources, small businesses too often fall behind on protection. A recent study 1 of small businesses reported gaps in even basic defenses: " 59% try to protect computers using antivirus software alone instead of full endpoint protection " 47% don 9t back up business Hles on desktop hard drives " 33% lack even simple antivirus protection These businesses risk information loss and theft from external attack, system failure, or simple human ... more. less.

error. Internet threats are growing faster and more insidious, and the value of electronic information only rises. Small businesses need more protection 3 not less 3 for their customers and employees, their reputations, and their business future. 1 Applied Research - West, Inc. Storage and Security in SMBs: 2009 survey results. (Cupertino, CA: Symantec Corp. March, 2009), Click Here PROTECT YOUR COMPUTERS AND INFORMATION WITH COMPREHENSIVE SECURITY SOLUTIONS FROM SYMANTEC. Online attacks can disable computers, steal information, and defraud employees and customers. With individual companies being targeted for fraud and information theft, antivirus protection is essential, but is not enough against this new generation of spam, viruses, and online hazards. Information loss has become so common that a few lost Hles, folders, and emails seem routine 4 until hardware failure, natural disaster, or catastrophic error exposes the real risk. In recent research studies, Hndings show half of the surveyed businesses have lost critical data at one point or another. Unmanaged, hit-or-miss backup processes are unreliable and can put your information at risk. Unintended disclosure of conHdential, sensitive, or proprietary information is embarrassing and expensive 4it damages your company 9s reputation and undermines customers 9 trust. One careless click or fraudulent email can unknowingly trick employees into broadcasting conHdential or sensitive information to the Internet. Inef/ciency, complexity, and the cost of managing multiple single-purpose products can drain valuable time, resources, and proHt from your business and leave you with unprotected gaps. Consistently monitoring technology that requires constant attention takes your mind off your business 4and that 9s no bargain at any price. PROTECT YOUR BUSINESS FROM UNKNOWN RISKS TABLE OF CONTENTS BEST PRACTICES No single set of rules will protect every business, but thoughtful owners and managers take steps like these: Close security gaps: Laptops travel, and contractors and visitors connect to your network. Protect network endpoints, not just perimeter. Integrate defenses: Combine antivirus, Hrewall, intrusion detection, and vulnerability management at endpoints 3 with encryption if they travel. Patch software: Threats evolve 3 close vulnerabilities by quickly applying updates you recover from Microsoft and other software providers. Update virus de/nitions: Threats evolve 3 make sure your antivirus software recognizes them, by keeping your virus deHnitions up to date. Alert employees: Warn them about the risks of attachments and links in unexpected email, and downloaded software before it is scanned for viruses. Don 9t invite trouble: File-sharing programs and free downloads may install malicious code automatically. Stop them with training, policies, and software. Strengthen passwords: Require passwords that mix letters and numbers 3 never names or dictionary words 3 and change them often. Schedule backups: Implement and enforce backup schedules 3 and automate the process as much as possible. Back up systems, too: Backups are only as good as your ability to use the information you recover, so back up systems and applications as well as Hles. Keep backups offsite: Fire, Iood, vandalism, and sabotage are facts. Be sure Hles and systems can survive loss of your facility, or even a regional disaster. Test backups: Don 9t wait until data recovery to discover a resource, process, or technical shortcoming 3 test the entire backup and recovery cycle. Get help: Find a local IT partner who understands and can help with both your business and technical requirements, and whom you trust. TABLE OF CONTENTS Small Business Edition All-in-one solutions to protect against malicious software, spam, data loss, and reduce downtime. Symantec Backup Exec" System Recovery 4Desktop Edition Automated backup and quick recovery of Windows laptops and desktops Automated backups protect desktop and laptop computers without interrupting work Internet threat-level triggering backs up computers when Symantec intelligence shows an attack is likely " " Fast, simple recovery from a single email, Hle, or folder to a complete system 4in just minutes Recovery to new hardware restores complete systems to new or replacement computers " " Symantec" Endpoint Protection 4Small Business Edition Protect laptops, desktops, and servers from threats, spam, and phishing AntiVirus/AntiSpyware delivers up-to-date protection based on intelligence from the world 9s largest security network Personal Hrewall defends every laptop, desktop, and server on your network, and blocks threats carried in on portable devices " " Privacy protection safeguards employees from identify theft and online attacks Intrusion prevention identiHes and stops software that tries to tamper with your network Advanced technologies analyze software behavior to block even new and unknown threats " " " Symantec" Mail Security for Microsoft® Exchange Protect email with industry-leading antivirus, antispam, and content Hltering AntiVirus/AntiSpyware blocks both known and previously undetected viruses and security threats in email Antispam/antiphishing provides high-accuracy defenses that keep useless, dangerous email off Exchange servers " " Email content Hltering prevents costly leaks of conHdential or sensitive information " Symantec solutions to protect your business information. Select individual products or a convenient suite to match your business requirements Solutions to Protect Your Business Information Symantec builds industry-leading technologies and security intelligence into scalable solutions to match your business. SYMANTEC" PROTECTION SUITE TABLE OF CONTENTS Solutions to Protect Your Business Information COMPATIBLE SOLUTIONS KEEP PACE WITH YOUR CHANGING BUSINESS Advanced solutions that grow with your business Scalable for your growing requirements: " Continuous data protection for mission critical servers with zero-loss recovery " Tamper protection for information on critical servers " Gateway antispam and data loss prevention " Consulting services to meet specialized industry or company needs " Added data protection using offsite backup and online storage through the Symantec Protection Network " Skilled local services deliver custom solutions and support from more than 60,000 Symantec partners Symantec Backup Exec" System Recovery 4 Small Business Server Edition Extends system protection to Exchange, Sharepoint, and Hle servers Broad support for Windows includes the latest virtual environments and 2008 Microsoft operating systems Recovers quickly to physical or virtual systems, minimizing business interruption " " " " Symantec pcAnywhere" Secure remote access and troubleshooting Remote access and control helps you work away from the ofHce or manage distant computers Remote troubleshooting by your IT staff or a Symantec partner gets computers productive again, fast " " Symantec Ghost" Solution Suite Install or transfer software and settings to new computers Quick migration to new hardware or operating systems, with applications and preferences intact Standardizing images helps keep your computers up to date and reliable Every Symantec Small Business Solution offers: AUTOMATED UPDATES Systems stay protected without interrupting you or your employees CONSISTENT PROCESSES AND USER INTERFACE Faster installation and easier operation leave more time for business ZERO-IMPACT DESIGN Faster running, with lower CPU and memory impact, to help you do more with less SUPPORT Access to best-in-class support engineers with the industry 9s most comprehensive knowledge and experience in availability and security GLOBAL INTELLIGENCE Threat monitoring and detection from the Symantec advanced Global Intelligence Network REAL-TIME RESPONSE Symantec Security Response quickly identi'es and acts to stop threats CONFIDENCE ALWAYS Solutions backed by the world 9s security, data protection, and management software leader MessageLabs | Symantec Hosted Services Secure and manage email, Web, and IM communications " Block spam and viruses, control email and Web misuse, and encrypt email without installing on-site hardware or software " Easy to deploy and manage, with automatic updates and a comprehensive Service Level Agreement TABLE OF CONTENTS Focus on satisfying customers and employees with the conHdence that your computers are secure and your information is protected. Protect Completely Comprehensive protection 4Antivirus and more Award-winning security and backup for business computers and information: " Protects desktops and laptops against online attacks " Safeguards information in email, both inbound and outbound " Backs up critical information and systems for granular recovery Symantec is backed by one of the world 9s largest global networks of security monitors, keeping you protected from the latest threats Manage Easily Easy to purchase, set up, and use Solutions set up in less than 20 minutes for quick protection Consistent operation and interfaces mean solutions install quickly with no need for extra training Automated features like updates, backups, and data loss prevention operate in the background and won 9t interrupt workIow Con/dence Always Leading technologies, local support Symantec is the business world 9s preference for security, data protection, and management software Get expert local assistance when you need it, from more than 10,000 members of the Symantec Small and Medium Business Specialization program THE BENEFITS OF SYMANTEC TABLE OF CONTENTS Select a solution at the Symantec Small Business Website Your online resource to understand challenges, recommendations, product details, and selection guides. Find a solution partner at the Symantec Partner Website With more than 60,000 partners worldwide, you 9re sure to Hnd one that 9s right for your business. Contact Symantec outside the US through a Symantec Sales OfHce Product information in the US is available by telephone at 1-800-721-3934 Visit the Symantec Business Online Store to learn more and buy online A PARTNERSHIP YOU CAN COUNT ON Whether you purchase Symantec products individually or in convenient suites from a local Symantec partner or online, you can always count on protection to match your current requirements and help keep your business going. Symantec protects more systems, networks, and business information than any other company. Contact us today for a comprehensive solution for your business: TABLE OF CONTENTS

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