With more than 240 retail stores, ,our distribution centers and six manu,acturing ,acilities, Menards, Inc. is an expert in managing complexity. Every night, Menards 9 IT and operations teams must ensure that sales and inventory data ,rom across the company are processed and turned into orders that are delivered to their remote ,acilities ,or printing and ,ul\x2llment.
Errors in processing or printing at any point can be costly in terms o, time and money. Menards 9 nightly processing involves thousands o, tasks and hundreds o, dependencies across systems and processes. Traditional tools such as CRON that do not support complex dependencies can allow a single error in one process to cascade and require a complete restart o, that night 9s processing.
Each remote ,acility is responsible ,or printing its own waybills, pick lists and barcodes. Output problems at any ,acility can lead to wasted ,orms materials, support calls or in the worst case, delayed orders. To address these problems, Menards turned to job scheduling and output management solutions ,rom ROC So,tware.
For job scheduling, Menards chose ROC Maestro ,or Open Systems. cWe wanted something that was more process driven than system driven, d says Chris Roedger, UNIX Administrator ,or Menards. They ,ound that ... more. less.
in ROC Maestro, which lets them centralize all their processing tasks in an easy-to- use, small ,ootprint solution.<br><br> Maestro provides the ability to automate and monitor processes with reusable calendars, events and cross-plat,orm dependencies, as well as immediate email noti\x2cation o, any processing error. To ensure that orders are printed correctly at remote ,acilities, Menards chose ROC EasySpooler with its easy-to-use inter,ace and precision control and recovery. With ROC EasySpooler, orders are automatically delivered to the correct ,acility and printed on the correct ,orm.<br><br> ROC Maestro now manages over 750 di erent schedules encompassing over 2,000 individual tasks, and has resulted in tremendous time savings ,or Menards IT sta . Operators are able to spot errors as soon as they occur, and resolve them immediately. cMaestro lets us set up dependencies, and that creates a big time savings ,or us, especially with systems trans,ers, d says Roedger.<br><br> Be,ore implementing Maestro, Menards had three ,ull-time operators managing nightly processing. With Maestro 9s easy-to-use job scheduling, they have a more reliable system and only need one ,ull- time operator. ROC EasySpooler has been just as success,ul in ensuring efcient order ,ul\x2llment at remote ,acilities.<br><br> With EasySpooler managing all the output, Menards has been able to save paper and reduce the burden on IT sta . cThe best thing about EasySpooler is the simple user inter,ace. At any o, our remote sites, any team member can log in and reprint anything they need without a lot o, training, d says Chris Roedger.<br><br> That means better results with ,ewer resources. Menards has since expanded its use o, Easyspooler to other business-critical areas such as printing employee W-2 9s (~30,000 per year) and merchandise rebates (~125,000 checks per week). Menards also raves about the support they receive ,rom ROC So,tware.<br><br> cThey always provide a timely response, even in the wee hours o, the morning, which is usually when we seem to need them the most. d © Copyright 2009. ROC Rhapsody is a trademark o, ROC So,tware, Inc. All other company and/or product names are trademarks or registered trademarks o, their respective holders.<br><br> Menards ® Customer Success Story - Distribution About Menards, Inc Menards Inc. is a home improvement retailer with more than 240 stores in the United States. Menard 9s sister company, Midwest Manu,acturing, manu,actures building materials and home improvement products, including leading brand names such as MasterCra,t and Ultradeck.<br><br> Menards, Inc. is headquartered in Eau Claire, Wisconsin. About ROC Software ROC So,tware develops enterprise output management and job scheduling solutions to help IT organizations save valuable time and money in managing their business- critical operations.<br><br> ROC solutions are easy to install on most major plat,orms including UNIX®, Linux®, Windows® and HP® e3000. More than 4,000 customers worldwide depend upon ROC So,tware ,or innovative enterprise solutions, rock-solid reliability and outstanding support. ROC So,tware is headquartered in Austin, Texas.<br><br> 3305 Northland Drive, Ste 101 Austin, Texas 78731 phone 512.336.4200 ,ax 512.336.4290 www.rocsoftware.com