SMART Board Interactive Whiteboard FAQs for Mac OS X

using the Screen Capture tool, so you can keep a record of your video and annotations in Notebook software. We recommend your computer have a minimum processor speed of 800 MHz for optimum ability to annotate over moving video.<br><br> SMART Board" Interactive Whiteboard FAQs for Mac OS X operating system software Issue Is handwriting recognition software available? Solution SMART Board software for Mac OS operating systems doesn't include a specific handwriting recognition component. However, version 8.0 does support the Inkwell application program, which provides limited handwriting recognition.<br><br> Issue How do I check on my hardware connections with the software? Solution Open the SMART Board Control Panel, which displays important information about your interactive product. On the Boards tab, you can check your hardware connections by glancing at the status icon: ndicates a properly functioning projected unit indicates a properly functioning non-projected unit indicates a non-functioning unit Issue How do I capture my annotations?<br><br> Solution Use the Screen Capture tools. Open Notebook software, and then open one of the two capture tools from the SMART Board menu. Issue Is the Aware component available for this version?<br><br> Solution No, SMART Board software for Mac OS X doesn 9t have an Aware component. However, you can write over any application and capture your annotations using the Screen Capture tools. Issue Can I open SMART Board software when I 9m using Mac OS 9.x software on Mac OS X emulation mode?<br><br> Solution No. SMART Board software won 9t work when you 9re in emulation mode. However, if you have two partitioned hard drives, you can start your system on the OS 9 version of the operating system and then use version 6.0.2 of SMART Board software.<br><br> Issue Why is my system slow when I use SMART Board software? Solution If you don 9t have the Java Developer Kit (JDK) software, version 1.3.1 with update 1 installed on your computer, SMART Board software won 9t run correctly. You can download this software free-of-charge from the Apple support web site.<br><br> Issue Can I use a floating mouse on the SMART Board interactive whiteboard? Solution In SMART Board software, you can reconfigure a pen tray button to produce a floating mouse. Then, when you next press the pen tray button, your next contact with the interactive screen will produce floating mouse behavior.<br><br> If your interactive screen uses Digital Vision Touch ( DViT" ) technology, you can activate the hover feature on your interactive screen by opening the SMART Board Control Panel, clicking Advanced , and then clicking the Hover tab. Select Use hover option and click OK . Issue Can I use Notebook files I 9ve created on a Windows® operating system on a computer running Mac OS X operating system?<br><br> Solution Yes, as long as you use version 8.0 of Notebook software with the Windows operating system. This version of Notebook software saves your file in .xbk format, which you can open on Macintosh computers. As well, your template files in .xbt format run on computers running either the Windows or Mac OS X operating systems.<br><br> Issue Can I open Notebook files I created using Mac OS 9 operating system with Notebook software on my Mac OS X operating system? Solution Yes. Version 8.0 of Notebook software opens files created on previous versions of SMART Board software for the Mac OS.<br><br> Issue Does SMART Board software have templates? Solution Yes, version 8 comes with templates. You can add these templates to your pages in Notebook software, or you can create and save your own template files.<br><br> Unlike Notebook files, which are in .xbk format, templates are in .xbt format. Issue How can I conceal my notes in Notebook software from my audience? Solution Select View > Screen Shade .<br><br> Like curtains hiding your room from curious eyes, the screen shade covers your page contents until you draw it back. You can easily reveal your page content by dragging the shade down. With the Screen Shade option on, you can still see a thumbnail image of each page in the Side Sorter.<br><br> Use the thumbnails to navigate through your pages while you keep the content hidden from your audience. Issue Can I print a page from my Notebook file without leaving the interactive whiteboard? Solution Yes.<br><br> Simply reconfigure one of the pen tray (or pen tool) buttons to print with a press of a button. You can alter the functionality of either button to: " print a page of Notebook software " go to the next page of Notebook software " go to the previous page of Notebook software " clear annotations from the current page in Notebook software " produce a floating mouse " launch the on-screen keyboard Press the SMART Board icon in the Dock, and select Open Control Panel . Click the Pen Tray tab, click the button, and then alter the behavior of your buttons in either projected or non-projected mode.<br><br> Issue What formats can I save my files in? Solution You can save your Notebook file in the following formats: " .xbk (a Notebook file format) " .xbt (a template for Notebook files) " PDF " HTML " a series of JPG, BMP, TIFF or PNG images Issue Can I link an object to both a document on my computer and a Web address? Solution No, each object can link to only one item, either a document or a Web address.<br><br> Try using two similar objects. Issue Can I use clip art if I haven 9t installed SMART Ideas software? Solution Yes, you can insert any clip art images available on your computer.<br><br> While Notebook software doesn 9t come with clip art images, SMART Ideas does. You might find it easiest to combine your own clip art with the images available from the SMART Ideas Clip Art Gallery by customizing the gallery. This approach gives you a wide variety of images available through one location.<br><br> Issue In what format does SMART Recorder save my file? Solution SMART Recorder saves your file as a movie file, with the extension .mov. This file synchronizes data and audio.<br><br> You can play this movie using QuickTime or the SMART Recorder Movie window. Issue Can I control the file size of my movie? Solution Yes, you can control the audio and video quality as well as the file size of your movie by using the Options button on the Recorder.<br><br> However, high quality audio and video create large files. In the Recording Quality tab of the Options dialog box, select the sound or video quality that balances your needs with the resulting file size. Issue Where are my movies stored?<br><br> Solution You can specify the folder for your movie when you save it. You can also specify a default location so you don 9t have to change the location each time you save a file. Specify the location by using the Options button on the Recorder.<br><br> In the Target Files tab of the Options dialog box, browse to the default folder in the Default Save Directory and click OK . Issue How can I highlight one part of the screen without dimming the entire screen? Solution Change the transparency of the screen.<br><br> First, select Open Desktop Spotlight from the SMART Board Tools menu. Then, click Menu beside the spotlight and select Transparency . In the displayed list, select a transparency percentage.<br><br> The higher the percentage, the more visible the rest of your screen. Issue What 9s the best way to clean my SMART Board interactive whiteboard without affecting the current projected application? Solution Since any touch on your screen will activate program components or scramble desktop icons, log out before you begin cleaning.<br><br> Put the projector into standby mode (the lamp is turned off) to more easily view dirt and streaks. To clean the writing surface of the board, use a standard glass cleaner. Just spray the screen with cleaning fluid and wipe with a paper towel.<br><br> Issue How can I connect the interactive whiteboard to my Macintosh® computer? Solution You can use the SMART USB adapter (USB-FRU for units without an X-Port unit, or USB-ADP for units connecting to an X-Port unit), which connects to the DB9 serial port on the interactive whiteboard 9s pen tray and to a USB port on your computer. NOTE: The SMART USB adapter is designed specifically for the SMART Board interactive whiteboard.<br><br> Do not use it to connect any other device. Issue Does the USB connection affect SMART Board software installation? Solution When you connect your interactive whiteboard to your computer with the SMART USB adapter, the Ready Light on the pen tray turns red and you can install the software.<br><br> Issue How could I extend the length of the SMART USB adapter for my 500 series SMART Board interactive whiteboard? Solution If you need cabling of less than 50' (15.2 m), you can connect a "straight through" DB9M-to-DB9F serial extension cable to the DB9 end of the SMART USB adapter. Connect the other end of the serial cable to the serial port on the pen tray.<br><br> NOTE: This serial extension cable must be a minimum of 24 AWG. If you need an overall length of cable exceeding 50' (15.2 m), you must connect a SMART serial/power cable to the DB9 end of the SMART USB adapter. You 9ll need to use a DB9M-to-DB9M gender adapter to enable this connection.<br><br> You 9ll also need to connect an external 12V DC power supply to the power socket in the long DB9 end of the serial/power cable to provide sufficient power for the pen tray down the entire length of the cable. NOTE: While you may use any length you like, and connect several SMART serial/power cables to meet your distance needs, the total overall length cannot exceed 100' (30.5 m). Issue Can I use version 8.0 of SMART Board software and/or the SMART USB adapter with an older SB2 SMART Board interactive whiteboard (the pen tray has a gold box mounted underneath)?<br><br> Solution You can certainly use this version of SMART Board software with older interactive whiteboards, including models with: " PT3 pen tray " some PT5 pen trays (those equipped with the bottom-mounted gold box) " PT4 pen tray, which are in older Rear Projection SMART Board interactive whiteboards (RPSB 585s and RPSB 420s) The only difference you 9ll notice is that the Ready Light in your pen tray will flash approximately every four seconds during use. Don 9t be alarmed by this flashing. It represents normal behavior and shouldn 9t be mistaken for a malfunctioning pen tray.<br><br> However, you must continue using your original serial cable connection, as these pen trays do not support the SMART USB adapter. Issue I have an older SB3 SMART Board interactive whiteboard with a PT5 Pen Tray (without a bottom-mounted gold box) and a newer computer. Can I use your USB adapter to connect to my old interactive whiteboard?<br><br> Solution Both SMART Board software for Macintosh computers and the SMART USB adapter are compatible with SB300 series models that have a PT5 pen tray equipped with an SC5 controller (without a bottom-mounted gold box). However, you 9ll need a MOD6-to-DB9 adapter. If you 9re using the USB-FRU, you 9ll also need a DB9 male-to-male gender adapter.<br><br> If you 9re using the USB-ADP, you don 9t need the gender adapter. One end of the MOD6-to-MOD6 cable should still be connected to your pen tray port. Connect the other end to the DB9 adapter.<br><br> If you need it, plug the DB9 adapter into the male-to-male gender adapter, and finally the gender adapter to the DB9 end of the SMART USB adapter. Otherwise, connect the DB9 end of the adapter to the DB9 end of the SMART USB adapter. Insert the USB end of the SMART USB adapter into the USB port on your computer.<br><br> Unfortunately, any pen tray with an SC3 or earlier controller is not compatible with the SMART USB adapter. Pen trays with SC3 controllers include: " some PT5 and PT7 pen trays in the SB 200 or 300 series (check the log file in the SMART Board Control Panel to determine the SC controller version number) SMART Technologies 1207 3 11 Avenue SW, Suite 300 Calgary, AB T3C 0M5 CANADA www.smarttech.com/support www.smarttech.com/contactsupport Support +1.403.228.5940 or Toll Free 1.866.518.6791 (Canada/U.S.) © 2007 SMART Technologies ULC. All rights reserved.<br><br> SMART Board, Notebook, DViT, smarttech and the SMART logo are trademarks or registered trademarks of SMART Technologies ULC in the U.S. and/or other countries. Apple, Macintosh, Mac and Mac OS are trademarks of Apple Inc., registered in the U.S.<br><br> and o ther countries. All other third-party product and company names may be trademarks of their respective owners. US Patent Nos.<br><br> 5,448,263; 6,141,000; 6,326,954; 6,337,681; 6,741,267; 6,747 ,636; 6,803,906; 6,919,880; 6,947,032; 6,954,197; 6,972,401; 7,151,533; 7,184,030; and 7,236,162. Canadian Patent No. 2,058,219.<br><br> European Patent No. EP 1,297,488. U.S., Canadian and other patents pending.<br><br> Contents are subject to change without notice. 10/2007. " PT4 and some PT8 pen trays (check the log file in the SMART Board Control Panel to determine the SC controller version number) NOTE: The SMART USB adapter is designed specifically for SMART products.<br><br> Do not use it to connect any other device. First Published: December 4, 2003 Last Updated: October 12, 2007 Key Words:

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