Page 1 of 3 THE McAFEE SECURITY SUITE A Free Service to Cox Internet Customers Beginners 9 Kaffee Klatch Presented by Bill Wilkinson September 6, 2008 The McAfee Security Suite available at no extra cost to Cox Internet customers offers customers protection with these features: Anti-Virus: Blocks and removes viruses and even stops them before they ever get to your PC Anti-Spyware : Blocks spyware and removes existing spyware before it installs on your computer Anti-Phishing via SiteAdvisor: When browsing, a small button in browser toolbar changes color based on the SiteAdvisor safety results. When searching with popular search engines like Google, Yahoo!, MSN, AOL or Ask.com, SiteAdvisor safety ratings appear next to search results Firewall: Intelligent firewall protection monitors your Internet traffic and alerts you of suspicious applications Parental (Grandparent) Controls: Protects children online by filtering offensive content, pictures and websites. Identity Protection: Ability to monitor your outgoing Internet traffic and ask permission before personal information -- including PINs, bank accounts, SSNs and family names -- are sent from your PC Minimum System Requirements: Windows XP or Windows Vista How to Activate and Install the McAfee Security Suite 1.
Launch the Las Vegas Cox home page ( www.lasvegas.cox.net ). 2. ... more. less.
Click the Internet Tools link located under the MY ACCOUNT section of the left navigation bar.<br><br> The Internet Tools Login window will be displayed. 3. Enter your primary Username and Password in the corresponding text fields.<br><br> The primary username and password for accessing Internet Tools are the same username and password used when accessing your primary Cox High Speed Internet account. 4. Click the Login button.<br><br> The Internet Tools window will be displayed. Page 2 of 3 5. Click the Security Suite link from the Internet Tools menu on the left navigation bar.<br><br> The Security Suite window will be displayed. (Note: Clicking the About Security Suite link will also advance customers to the next screen.) 6. Read the Terms and Conditions.<br><br> 7. Click the checkbox to agree to the terms and conditions. 8.<br><br> Click the Activate Cox Security Suite button. The message "Please wait while we activate your Cox Security Suite account" displays. 9.<br><br> When the install is complete, the message "Congratulations, we have successfully activated your Cox Security Suite software" displays. 10. Click the Install Cox Security Suite button.<br><br> The McAfee download site will be displayed. 11. Click Download / Install.<br><br> 12. Read the McAfee Terms and Conditions. 13.<br><br> Click the I Agree button at the bottom of the page. The Download Manager page will be displayed. Note: The serial number may not be required, but it is best to write it down in case you need it for other McAfee access.<br><br> 14. Click the Download button. 15.<br><br> The next screen asks if you want to run or save the software. Choose Run. On the next screen, click Run again.<br><br> A pop-up window displays to run the software. 16. When the Security Center window displays, choose the products you want to install.<br><br> 17. Click the Download button. The downloading window will be displayed.<br><br> 18. If you have other security software that is not compatible with Cox Security Suite, you will be asked to remove it. 19.<br><br> After removing the software, click Retry. The McAfee Security Center screen will be displayed. 20.<br><br> Select the options you would like installed. 21. Click the Next button.<br><br> McAfee scans your computer for viruses before proceeding with the install. If a virus is discovered, follow the prompts to remove it. Once done, the download will continue.<br><br> 22. Next, the Safe Surfing Protection window displays. Note: If you uncheck the box at the bottom of the screen, SiteAdvisor will not install.<br><br> 23. Click Next. 24.<br><br> Next, McAfee begins the installation process. 25. A green checkmark denotes a feature was successfully installed.<br><br> Page 3 of 3 26. Click Finish. Technical Support You can get technical support 24/7 from the Cox-branded McAfee support site.<br><br> You can access the site by clicking the Cox Security Suite Support link on the McAfee Security Center, or by visiting http://cox.mcafee.com . The Cox Security Suite powered by McAfee support site offers three levels of technical support: McAfee Virtual Technician - is a download that scans your computer for any errors or issues preventing optimal performance from McAfee. McAfee Knowledge Center with FAQs and search - allows you to review the most frequently asked questions and search for answers to common questions.<br><br> McAfee Chat and Email - allows you to chat online with a technical support agent who will work with you to diagnose and resolve your issue, or you can send an email to a technical support agent who will work with you to diagnose and resolve your issue. Note : After accessing these tools, if your issue is still not resolved, telephone 1-888-556-0959 for additional technical assistance. You will be connected to a real person!<br><br>