Click the Internet Tools link located under the MY ACCOUNT section of the left navigation bar.<br><br> The Internet Tools Login window will be displayed. 3. Enter your primary Username and Password in the corresponding text fields.<br><br> The primary username and password for accessing Internet Tools are the same username and password used when accessing your primary Cox High Speed Internet account. 4. Click the Login button.<br><br> The Internet Tools window will be displayed. Page 2 of 3 5. Click the Security Suite link from the Internet Tools menu on the left navigation bar.<br><br> The Security Suite window will be displayed. (Note: Clicking the About Security Suite link will also advance customers to the next screen.) 6. Read the Terms and Conditions.<br><br> 7. Click the checkbox to agree to the terms and conditions. 8.<br><br> Click the Activate Cox Security Suite button. The message "Please wait while we activate your Cox Security Suite account" displays. 9.<br><br> When the install is complete, the message "Congratulations, we have successfully activated your Cox Security Suite software" displays. 10. Click the Install Cox Security Suite button.<br><br> The McAfee download site will be displayed. 11. Click Download / Install.<br><br> 12. Read the McAfee Terms and Conditions. 13.<br><br> Click the I Agree button at the bottom of the page. The Download Manager page will be displayed. Note: The serial number may not be required, but it is best to write it down in case you need it for other McAfee access.<br><br> 14. Click the Download button. 15.<br><br> The next screen asks if you want to run or save the software. Choose Run. On the next screen, click Run again.<br><br> A pop-up window displays to run the software. 16. When the Security Center window displays, choose the products you want to install.<br><br> 17. Click the Download button. The downloading window will be displayed.<br><br> 18. If you have other security software that is not compatible with Cox Security Suite, you will be asked to remove it. 19.<br><br> After removing the software, click Retry. The McAfee Security Center screen will be displayed. 20.<br><br> Select the options you would like installed. 21. Click the Next button.<br><br> McAfee scans your computer for viruses before proceeding with the install. If a virus is discovered, follow the prompts to remove it. Once done, the download will continue.<br><br> 22. Next, the Safe Surfing Protection window displays. Note: If you uncheck the box at the bottom of the screen, SiteAdvisor will not install.<br><br> 23. Click Next. 24.<br><br> Next, McAfee begins the installation process. 25. A green checkmark denotes a feature was successfully installed.<br><br> Page 3 of 3 26. Click Finish. Technical Support You can get technical support 24/7 from the Cox-branded McAfee support site.<br><br> You can access the site by clicking the Cox Security Suite Support link on the McAfee Security Center, or by visiting http://cox.mcafee.com . The Cox Security Suite powered by McAfee support site offers three levels of technical support: McAfee Virtual Technician - is a download that scans your computer for any errors or issues preventing optimal performance from McAfee. McAfee Knowledge Center with FAQs and search - allows you to review the most frequently asked questions and search for answers to common questions.<br><br> McAfee Chat and Email - allows you to chat online with a technical support agent who will work with you to diagnose and resolve your issue, or you can send an email to a technical support agent who will work with you to diagnose and resolve your issue. Note : After accessing these tools, if your issue is still not resolved, telephone 1-888-556-0959 for additional technical assistance. You will be connected to a real person!<br><br>

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